Housekeeping Supervisor - Mt. Prospect, IL

American House Senior Living Communities; Mount Prospect (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in senior living is seeking a dedicated Housekeeping Supervisor to lead the housekeeping department. This role involves maintaining a clean and sanitary environment for residents, ensuring exceptional customer service, and managing staff schedules. The ideal candidate will possess strong communication skills and a passion for caring for older adults. Join a mission-driven organization that values meaningful relationships and provides a supportive atmosphere for both residents and staff. If you are ready to make a difference in the lives of seniors, this is the opportunity for you.

Qualifications

• Experience in supervisory roles preferred.
• Strong communication skills are essential.

Responsibilities

• Oversee housekeeping department and maintain cleanliness.
• Recruit and train housekeeping staff.
• Ensure high-quality customer service for residents.

Skills

Excellent communication skills

Compassion for older adults

Supervisory experience

Tools

Housekeeping software applications

Job description

Housekeeping Supervisor Position Summary

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, overseeing the overall housekeeping department and insuring that the facility and resident apartments are maintained in a clean and sanitary manner.

Qualifications and Required Experience for Housekeeping Supervisor:

• Excellent communication skills and a compassion for older adults
• Supervisory experience preferred

Primary Responsibilities for Housekeeping Supervisor:

• Ensure the highest quality of customer service is available for our residents.
• Engage in prospective resident visits.
• Perform welcome orientation with new residents.
• Works with the Executive Director to recruit and hire qualified housekeeping staff along with proper orientation and training.
• Responsible for knowing all information in the employee-handbook.
• Responsible for department staff schedules and work assignments.
• Verifying staff are in proper uniforms daily.
• Orders housekeeping supplies and monitors inventory.
• Schedules the rotation of weekly cleaning of resident rooms and daily cleaning of common areas and bathrooms.
• Supervisory responsibilities of department staff including job performance reviews.
• Cleans resident apartment including but not limited to vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
• Responsible for personal laundry service where applicable.
• Responsible for maintaining cleanliness of entire building.
• Monitor public restrooms throughout the day for cleanliness and adequate supplies.
• Maintain regulatory compliance where applicable.
• Transports trash and waste to disposal area.
• Notes areas or articles in need of repair and reports to Assistant Director.
• Schedule and oversee common area Spring and Fall deep clean.
• Proficiency with software applications/programs/tools used by American House for Housekeeping Supervisor position.
• Other duties as assigned by supervisor or Executive Director.

Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.