Housekeeping Supervisor

TPG Hotels and Resorts; Boca Raton (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Match

Paid Time Off

Travel Discounts

Advancement opportunities

Job summary

Renaissance Boca Raton seeks a motivated Housekeeping Supervisor to lead a team of room attendants and public area staff. You will assign daily tasks, adjust schedules, and ensure coverage for smooth operations while upholding brand standards.

Responsibilities include ongoing training on cleaning procedures, guest service, and safety protocols, plus coaching for performance and accountability to maintain impeccable cleanliness across rooms and public areas.

Qualifications

• Supervisory experience in housekeeping or hospitality.
• Strong knowledge of cleaning protocols and brand standards.
• Ability to train and coach staff effectively.

Responsibilities

• Lead and motivate housekeeping team including room attendants and public areas.
• Assign daily tasks and adjust schedules to ensure coverage and efficiency.
• Provide ongoing training on cleaning procedures, guest service, and safety protocols.
• Coach and evaluate staff to drive accountability and growth.
• Inspect guest rooms and public areas for cleanliness and brand compliance.
• Address maintenance or safety concerns promptly and with urgency.
• Monitor supplies and manage inventory to minimize waste.
• Handle guest feedback professionally and resolve issues.

Skills

Leadership

Staff management

Scheduling

Training

Guest service

Communication

Education

High school diploma or equivalent

Hospitality degree preferred

Tools

Scheduling software

Inspection tools

Job description

• Support in hiring, training, and leading a motivated housekeeping team, including room attendants and public area staff
• Assign daily tasks, adjust schedules as needed, and ensure coverage for smooth operations
• Conduct ongoing training on cleaning procedures, guest service, and safety protocols
• Provide coaching, feedback, and direction to encourage team growth and accountability
• Inspect guest rooms and public areas to guarantee consistent cleanliness and brand compliance
• Identify maintenance issues or safety concerns and ensure timely resolution
• Monitor supply usage and manage inventory to promote efficiency and minimize waste
• Handle guest feedback or complaints related to housekeeping with professionalism and urgency

What You'll Be Doing

• Support in hiring, training, and leading a motivated housekeeping team, including room attendants and public area staff
• Assign daily tasks, adjust schedules as needed, and ensure coverage for smooth operations
• Conduct ongoing training on cleaning procedures, guest service, and safety protocols
• Provide coaching, feedback, and direction to encourage team growth and accountability
• Inspect guest rooms and public areas to guarantee consistent cleanliness and brand compliance
• Identify maintenance issues or safety concerns and ensure timely resolution
• Monitor supply usage and manage inventory to promote efficiency and minimize waste
• Handle guest feedback or complaints related to housekeeping with professionalism and urgency

Supervise and Inspire the Team

• Support in hiring, training, and leading a motivated housekeeping team, including room attendants and public area staff
• Assign daily tasks, adjust schedules as needed, and ensure coverage for smooth operations
• Conduct ongoing training on cleaning procedures, guest service, and safety protocols
• Provide coaching, feedback, and direction to encourage team growth and accountability
• Inspect guest rooms and public areas to guarantee consistent cleanliness and brand compliance
• Identify maintenance issues or safety concerns and ensure timely resolution
• Monitor supply usage and manage inventory to promote efficiency and minimize waste
• Handle guest feedback or complaints related to housekeeping with professionalism and urgency

Ensure Impeccable Standards

• Support in hiring, training, and leading a motivated housekeeping team, including room attendants and public area staff
• Assign daily tasks, adjust schedules as needed, and ensure coverage for smooth operations
• Conduct ongoing training on cleaning procedures, guest service, and safety protocols
• Provide coaching, feedback, and direction to encourage team growth and accountability
• Inspect guest rooms and public areas to guarantee consistent cleanliness and brand compliance
• Identify maintenance issues or safety concerns and ensure timely resolution
• Monitor supply usage and manage inventory to promote efficiency and minimize waste
• Handle guest feedback or complaints related to housekeeping with professionalism and urgency

Promote a Culture of Safety and Compliance

• Uphold and enforce proper use of cleaning chemicals, PPE, and equipment
• Ensure adherence to health and sanitation regulations and internal safety standards
• Champion a clean and organized housekeeping department

Collaborate Across Departments

• Coordinate with the front office, engineering, and other teams to support timely room readiness
• Keep leadership informed on housekeeping operations, staffing, and performance trends

What You Bring To The Team

• High school diploma or equivalent; education in hospitality or business preferred
• Prior experience in housekeeping, with 1-2 years in a supervisory role strongly preferred
• Excellent knowledge of housekeeping operations, equipment, and supplies
• Strong leadership, organizational, and communication skills
• Computer proficiency and ability to work with scheduling and inspection tools
• Flexibility to work weekends, holidays, and varied shifts

Why You'll Love Working With Us

Full-Time Team Member Benefits Include:

• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off, Vacation & Holidays
• Disability & Supplemental Life Insurance
• Flexible Spending Accounts & Identity Theft Protection
• Exclusive Travel Discounts at TPG Hotels and Marriott properties worldwide
• Opportunities for advancement within a supportive and professional environment

Part-Time Benefits Also Available

At Renaissance Boca Raton, you'll find more than a job-you'll find a place where your leadership shapes experiences and where excellence is always in style.

Renaissance is an equal opportunity employer EEO/VET/DISABLED.