Housekeeping Supervisor

OTO Development; Baltimore (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing hotel management company as a Housekeeping Supervisor, where you will lead a dedicated team in maintaining high cleanliness standards. This role involves training staff, managing schedules, and ensuring guest satisfaction. You'll play a crucial part in upholding the hotel’s reputation while enjoying competitive pay and comprehensive benefits. If you take pride in your work and have a knack for leadership, this is the perfect opportunity to advance your career in the hospitality industry.

Benefits

Medical Insurance Options

Dental and Vision Insurance

401k with Company Match

Company Provided Life Insurance

Tuition Assistance

Paid Time Off

Paid Holiday Time

Travel Discounts

Qualifications

• Strong leadership and communication skills are essential.
• Ability to manage cleaning schedules and staff effectively.

Responsibilities

• Inspect and coordinate cleaning of guest rooms and public areas.
• Train and coach housekeeping staff on cleaning tasks.

Skills

Leadership Skills

Communication Skills

Customer Service Skills

Organizational Skills

Job description

*Rate depends upon state/market and experience*

Position: Housekeeping Supervisor

Hourly

Position Reports to: General Manager

OTO Development is pleased to announce a wonderful opportunity for a Housekeeping Supervisor.

What will you be doing most days?

·Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order

·Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel

·Verify completion of laundry and inventory restocking

·Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules. Conducts new employee training

·Support the hotel’s leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold

·Follow facility safety and security guidelines. Participates in property safety committee and serves as an emergency responder for the location

·Manage supply inventory and monitors storage procedures and Housekeeper / House Attendant cart arrangements. Ensures safe chemical handling and proper chemical usage procedures

·Develop work schedules and coordinates staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines

·Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments. Performs or assists with cleaning duties as necessary

·Assist the General Manager in team member selection process and provides input for associate performance reviews

·Ensure that facility complies with brand quality performance standards

·Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards

What are the requirements for this position?

·You are neat, organized, and efficient

·You have strong leadership skills and take pride in leading my example

·You have strong communication and customer service skills

·You know doing a great job can be physically challenging, but you are up for the task

·You value a job well done

·You take pride in presenting a spotless room

·You know how to pick the appropriate cleaning tool and tonic to clean just about anything

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, includingmedical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

About the company

Currently managing over 60 select service and extended stay hotels located in key markets throughout the United States, OTO Development wins awards across the board from every major partner brand, and has been consistently recognized as an industry leader in top line performance, management and customer service.