Housekeeping Runner

HHM Hotels; Orlando (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

HHM Hotels in Orlando, FL is seeking a Housekeeping Runner to fulfill guest requests with care and assist housekeeping by handling linen and trash removal while maintaining presentation.

As a member of HHM Hotels, you will contribute to a smooth guest experience, support daily operations, and have potential career growth from Housekeeping Runner to Supervisor through hands-on teamwork and reliability.

Qualifications

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills.

Responsibilities

• Report to the Housekeeping Office and PBX team at start of shift.
• Fulfill and deliver guest requests with proper presentation.
• Inventory and maintain cleanliness of linen closets and trash.
• Resupply guest room supplies in the linen closet daily.
• Assist guests when requested or needed.
• Report maintenance deficiencies to housekeeping.
• Use and maintain equipment and supplies properly.
• Keep storage closets clean and neat daily.
• Respond to hotel emergencies or safety situations.
• Deliver guest request items promptly and mark them complete.
• Report to work in proper uniform and uphold appearance standards.
• Collect trash from areas throughout the property and dispose accordingly.
• Maintain a positive, friendly guest experience.
• Follow EarthView sustainability guidelines.

Skills

Excellent organizational skills

English communication

Job description

Opportunity: Housekeeping Runner

Fulfill and deliver all guest’s requests with the proper presentation. Assists Housekeeping by removing the trash and soiled linen from the floors.

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

• Report Housekeeping Office and PBX team at start of shift.
• Fulfill and deliver guest requests with the proper presentation.
• Inventory and maintain cleanliness of all linen closets and empty trash.
• Resupply guest room supplies in the linen closet daily.
• Offer assistance to guest when requested or needed.
• Report any maintenance deficiencies to housekeeping.
• Employ proper use and maintenance of equipment and supplies.
• Make sure all storage closets are clean and neat daily
• Respond appropriately to any hotel emergency or safety situation.
• Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
• Report to work as scheduled, in proper uniform, and following company appearance standards.
• Collect trash from various areas throughout the property and take it to the designated area.
• Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Other duties as assigned by management.

Position Requirements

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills

Work Environment and Context

• Frequently standing up and moving around the resort for extended period of time during the shift
• Carrying or lifting 50lbs.
• Must be able to lift 50 lbs.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels