House Attendant

HHM Hotels; Village of Westbury (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

HHM Hotels in New York seeks an entry-level House Person to clean and maintain public areas, greet guests, and support sustainability guidelines. You will uphold safety standards, report maintenance issues, and assist as a room attendant during peak periods.

Work hours vary, including holidays and weekends, with a focus on ensuring guest satisfaction and teamwork in a dynamic hotel environment. The role emphasizes cleanliness, safety, and collaboration with other hotel departments to deliver a

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of in outside dumpsters.
• Vacuum and dust guest corridors.
• Pickup bed and linen from hotel floors and transport to laundry collection.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Be aware of guest satisfaction scores and work toward increasing satisfaction.
• Follow sustainability guidelines related to EarthView program.
• Practice safe work habits and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.

Skills

Guest service

Cleaning

Safety protocols

Linen handling

Observation

Education

High School diploma

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels