House Attendant

HHM Hotels; West Orange (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

The Plaza Hotel El Paso is seeking a House Person for an overnight shift to clean and maintain public hotel areas according to brand standards and guest service expectations. This role supports safety and sustainability guidelines and contributes to a welcoming environment.

Primary duties include greeting guests, inspecting areas, collecting trash, vacuuming corridors, handling linen transport, reporting issues, and assisting room attendants during busy times.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.
• Familiarity with safety procedures and MSDS/OSHA standards.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of in outside dumpsters.
• Vacuum and dust guest corridors.
• Transport linen to the laundry collection site and deliver clean linen.
• Report maintenance issues and participate in safety practices.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Assist with room attendant duties during staffing shortages or peak periods.
• Support improvement of guest satisfaction scores.

Skills

Housekeeping

Guest service

Education

High School diploma

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. This is an overnight shift.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels