Housekeeping Room Attendant

Hyatt Hotels Corporation; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Resort Housekeeper at Grand Hyatt at SFO, San Francisco, CA. You will clean guest rooms, public areas, and back-of-house spaces to maintain our high standards of cleanliness, comfort, and presentation.

You will replace linens, restock supplies, and report maintenance issues, while following safety protocols and respecting guest privacy.

Qualifications

• High school diploma or equivalent required.
• Prior housekeeping or cleaning experience preferred.
• Able to follow safety protocols with cleaning chemicals.

Responsibilities

• Thoroughly clean and sanitize guest rooms and living areas.
• Replace bed linens and towels; ensure beds are neatly made.
• Maintain cleaning supplies and equipment following safety protocols.
• Inspect rooms for cleanliness and replenish amenities.
• Report maintenance issues and found items to the appropriate department.
• Respect Do Not Disturb signs and protect guest privacy.
• Adhere to safety guidelines when using cleaning chemicals.
• Handle waste disposal according to resort policies.

Skills

Communication

Time management

Attention to detail

Organizational skills

Flexibility

Education

High School Diploma or Equivalent

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

As a Resort Housekeeper, you will play a key role in ensuring the cleanliness, comfort, and overall quality of the guest experience at our esteemed resort. Your responsibilities will include maintaining the cleanliness of guest rooms, public areas, and other designated spaces with meticulous attention to detail. You'll follow established cleaning procedures, use appropriate cleaning equipment and supplies, and uphold our high standards for hygiene and presentation. Your work is essential in creating a welcoming and inviting atmosphere for our guests, leaving a lasting impression of comfort and care. Join our team to be a vital part of the resort's commitment to delivering exceptional accommodations and ensuring guest satisfaction.

The Housekeeper will always conduct him/herself in a manner that supports the Core Values of Hyatt Hotels: Empathy, Experimentation, Inclusion, Integrity, Respect, Wellbeing

Essential job FUNCTIONS:

Thoroughly clean and sanitize guest rooms, including bedrooms, bathrooms, and living areas, according to established cleaning standards.

Replace bed linens, towels, and other guestroom supplies with clean and fresh items, ensuring that beds are made neatly.

Maintain and properly use cleaning supplies and equipment, following safety protocols and using appropriate cleaning agents for various surfaces.

Inspect rooms for cleanliness and functionality, replenishing amenities and supplies as needed, such as toiletries, coffee, and drinking glasses.

Empty wastebaskets, trash cans, and ashtrays, and dispose of waste in accordance with resort policies and environmental guidelines.

Report any maintenance or repair issues in guest rooms to the appropriate department for prompt resolution.

Report and turn in any items found in guest rooms to the appropriate department.

Maintain the security and privacy of guest rooms and respect the "Do Not Disturb" signs when guests request privacy.

Adhere to safety protocols and guidelines to prevent accidents and injuries while working with cleaning equipment and chemicals.

The colleague is held accountable for all duties of this job and other duties as assigned.

Experience & Education:

• A High School Diploma or Equivalent.
• Prior experience in a housekeeping or cleaning role is highly desirable.
• Understanding and adherence to safety protocols when handling cleaning chemicals.

Job REQUIRMENTS:

• Must be authorized to work in the United States
• Excellent oral and written communication skills required.
• Project and time management skills are essential.
• Strong attention to detail.
• Good organizational skills are important for managing cleaning supplies and maintaining an orderly environment.
• Must be able to work flexible days/hours
• Must be able to lift 20 pounds or more.

WORKING CONDITIONS:

Working conditions for a Resort Housekeeper can be physically demanding yet rewarding, contributing significantly to the overall guest experience. Housekeepers typically work in a variety of settings within a resort, including guest rooms, public areas, and back‑of‑house facilities. The working conditions include physically demanding tasks, such as bending, kneeling, lifting, and pushing heavy carts filled with linens and cleaning supplies, working in various settings, such as upscale suites or standard guest rooms, each with its own unique requirements, and a fast‑paced environment. A Colleague must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Experience & Education:

• A High School Diploma or Equivalent.
• Prior experience in a housekeeping or cleaning role is highly desirable.
• Understanding and adherence to safety protocols when handling cleaning chemicals.

Job REQUIRMENTS:

• Must be authorized to work in the United States
• Excellent oral and written communication skills required.
• Project and time management skills are essential.
• Strong attention to detail.
• Good organizational skills are important for managing cleaning supplies and maintaining an orderly environment.
• Must be able to work flexible days/hours
• Must be able to lift 20 pounds or more.

WORKING CONDITIONS:

Working conditions for a Resort Housekeeper can be physically demanding yet rewarding, contributing significantly to the overall guest experience. Housekeepers typically work in a variety of settings within a resort, including guest rooms, public areas, and back‑of‑house facilities. The working conditions include physically demanding tasks, such as bending, kneeling, lifting, and pushing heavy carts filled with linens and cleaning supplies, working in various settings, such as upscale suites or standard guest rooms, each with its own unique requirements, and a fast‑paced environment. A Colleague must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Grand Hyatt at SFO | San Francisco , CA , US

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