Room Attendant

StepStone Hospitality; Orlando (FL); On-site; USD 27,000 - 35,000; Full time

Job summary

StepStone Hospitality is looking for a Housekeeper/Room Attendant at the Residence Inn near Universal in Orlando, Florida. The ideal candidate will have strong organizational and communication skills, and while previous hotel housekeeping experience is preferred, it is not required.

The responsibilities include cleaning assigned rooms and suites, reporting missing items, and ensuring guest safety. Applicants must be able to communicate in English and adhere to hotel safety and policy training.

Qualifications

• Must have comprehensive knowledge of English to communicate effectively.
• Ability to accurately report information.
• Must follow safety training for lifting and movement techniques.
• Ability to adhere to hotel policies and procedures.

Responsibilities

• Clean and maintain all assigned rooms and suites daily.
• Report any missing items from rooms and suites.
• Report all repair needs to supervisor.
• Ensure guest safety and well-being during cleaning.

Skills

Organizational skills

Communication skills

Multi-tasking

Job description

Description

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Housekeeper/Room Attendant at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

Responsibilities

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.

Requirements

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, and reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.