Comm Attendant - Crowne Plaza Asheville

Crowne Plaza Hotel; Asheville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Crowne Plaza Asheville is seeking a Commercial Area Attendant to maintain spotless lobbies and public spaces, ensuring an inviting atmosphere for guests. The role involves cleaning atrium areas, restrooms, and pool surroundings, while upholding the hotel's policies and standards.

Responsibilities include daily housekeeping tasks, assisting guests professionally, and reporting completion of duties. A neat, game-ready uniform and professional demeanor are essential to represent the brand well.

Qualifications

• Follows housekeeping policies and standards.
• Completes daily checklists and shift reports.
• Cleans atrium/recreation areas and restrooms.
• Maintains clean, organized pool and public spaces.
• Keeps uniform and appearance professional; protects guest privacy.

Responsibilities

• Keep lobbies and public facilities neat and clean.
• Assist guests with needs and requests.
• Clean, replenish, and organize public spaces and restrooms daily.
• Complete daily checklists and shift reports before end of shift.

Job description

Commercial Area Attendants are responsible for keeping all lobbies and public facilities in a neat and clean condition, representing the hotel to all guests, assisting with guest needs, and completing all daily duties and assigned projects utilizing the principles, policies and standards of Hulsing Hotels.Essential Duties & Responsibilities:Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.Completion of all department Daily Checklists and shift reports before end of assigned shift and submission to the department manager.Daily cleaning of all atrium/recreation areas. Cleaning includes removal of trash; picking up debris; sweep, mop and vacuum floors; dust furniture and fixtures; clean windows and glass.Frequently cleaning all public restrooms and replenishing supplies.Cleaning, replenishing, and organization of pool area.In all guest interactions associate must always be professional, accommodating, helpful and friendly.Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Performs other duties as assigned.