Housekeeping Operations Supervisor

StoryPoint; City of Rochester (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

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Job summary

StoryPoint is seeking a Housekeeping Supervisor for Rochester to oversee daily cleaning operations on-site with some office time. The role requires hands-on leadership, staff training, and ensuring adherence to contract specifications.

The ideal candidate will have 4+ years in housekeeping, strong communication and problem-solving skills, and the ability to manage budgets and equipment inventories.

Qualifications

• Minimum 4 years of housekeeping experience.
• Excellent written and oral communication skills.
• Strong leadership and coaching abilities.
• Ability to train staff on policies and job duties.
• Solid problem solving and decision making.
• Knowledge of cleaning materials, equipment and safety.
• Ability to identify hazards and report to management.
• Capable of training and motivating staff to provide quality service.
• Attention to detail and ability to follow client instructions precisely.

Responsibilities

• Ensure operational and safety procedures are followed.
• Plan daily work assignments and schedules.
• Address and investigate housekeeping complaints.
• Inspect staff performance and approve work.
• Ensure cleaning meets contract specifications.
• Manage inventories of cleaning supplies and equipment.
• Maintain department budget and track expenses.
• Provide training and coaching to current and new employees.
• Coordinate maintenance of cleaning equipment.
• Handle administrative paperwork and ordering.
• Stay informed about developments in cleaning materials.
• Aim for continual improvement of the organization.

Skills

Leadership abilities

Communication skills

Housekeeping experience

Staff training

Problem solving

Cleaning equipment knowledge

Hazard identification

Attention to detail

Following client directions

Motivating staff

Education

High school diploma or equivalent

Tools

Cleaning materials and tools

Job description

StoryPoint is seeking a Housekeeping Supervisor for Rochester to oversee daily cleaning operations on-site with some office time. The role requires hands-on leadership, staff training, and ensuring adherence to contract specifications.

The ideal candidate will have 4+ years in housekeeping, strong communication and problem-solving skills, and the ability to manage budgets and equipment inventories.