Housekeeping Supervisor — Growth & Flexible Schedule

Rit Inn & Conference Center; Town of Henrietta (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package

Flexible scheduling

Extensive training and opportunities

Free employee parking

Job summary

Rit Inn & Conference Center in Rochester, NY seeks a Housekeeping Supervisor to oversee room inspections, staff training, and supply management, ensuring guest rooms and common areas meet stringent cleanliness standards.

You will lead a team, schedule shifts, monitor productivity and payroll targets, and collaborate with management to maintain high service levels. Prior housekeeping supervisory experience and strong English communication are required.

Qualifications

• Ability to read, write, and communicate effectively in English.
• Hotel guestroom cleaning experience required; supervisory experience preferred.
• Friendly, reliable, enthusiastic, and service-oriented demeanor.
• Strong leadership, organizational, planning, problem-solving, and communication skills.
• Professional appearance and grooming.
• Ability to work independently and collaboratively with others.
• Detail-oriented, committed to quality, and passionate about guest service.

Responsibilities

• Provide professional, friendly, and efficient service to all guests.
• Inspect guestrooms, student rooms, and common areas to ensure cleanliness, proper amenities, and functioning fixtures; prepare work orders for deficiencies.
• Maintain proper stock levels and organization of housekeeping closets, ensuring accessibility and cleanliness.
• Monitor Vacant Ready rooms daily to ensure readiness for sale.
• Communicate room, supply, or staff issues to management and follow up as needed.
• Advise and assist in ordering linens, towels, cleaning supplies, laundry chemicals, and guest amenities.
• Communicate cleaning deficiencies to housekeeping staff and ensure corrections are made.
• Assist in staffing, scheduling, and maintaining productivity and payroll targets.
• Serve as a primary trainer for new housekeeping associates and support ongoing staff development.
• Document associate issues, provide input for performance reviews, and assist with departmental HR processes.
• Complete end-of-day paperwork, department projects, and any additional tasks assigned by management.
• Maintain and operate all housekeeping tools, equipment, and supplies properly.
• Respond promptly and courteously to guest requests or concerns.
• Ensure all housekeeping functions are performed correctly in the absence of management.
• Maintain open communication with management regarding departmental activities and deviations from standard procedures.
• Comply with all hotel, departmental, and company policies and procedures.
• Perform additional tasks as assigned, within scope and ability.

Skills

Leadership

Communication

Problem-solving

Detail-oriented

Guest service

Job description

Rit Inn & Conference Center in Rochester, NY seeks a Housekeeping Supervisor to oversee room inspections, staff training, and supply management, ensuring guest rooms and common areas meet stringent cleanliness standards.

You will lead a team, schedule shifts, monitor productivity and payroll targets, and collaborate with management to maintain high service levels. Prior housekeeping supervisory experience and strong English communication are required.