HOUSEKEEPING OPERATIONS MANAGER, Washington D.C.

Crothall Healthcare; Washington (District of Columbia); On-site; USD 52,000 - 60,000; Full time

Job summary

A leading company in healthcare support services seeks a Housekeeping Operations Manager in Washington D.C. The role involves overseeing operations, managing staff, and ensuring high-quality service delivery. Candidates should have substantial experience in support services and strong leadership skills. Benefits include comprehensive insurance, retirement plans, and flexible time off.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Assistance Program

Paid Parental Leave

Qualifications

• At least 4 years in support services or facilities maintenance.
• Minimum 1 year supervisory experience.

Responsibilities

• Oversee support services operations and coordinate staff.
• Conduct regular inspections and recommend improvements.
• Assist in hiring, interviewing, and training new staff.

Skills

Communication

Leadership

Multi-tasking

Organization

Tools

MS Office

Job description

HOUSEKEEPING OPERATIONS MANAGER, Washington D.C.

2 days ago Be among the first 25 applicants

• Salary: $52,000.00

Other Compensation: End of Year Bonus

Pay Grade: 10

About Crothall Healthcare: Crothall is a division of Compass One Company, providing specialized support services to the healthcare industry. We serve top hospitals nationwide with over 1300 healthcare service teams across 46 states. Recognized as a top workplace, we employ more than 26,000 team members. Our core services include Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

As an Operations Manager, you will oversee support services operations, coordinate frontline staff, and liaise with administration to ensure high-quality service delivery.

Essential Duties and Responsibilities

1. Establish and review standards and work procedures annually.
2. Plan work and staffing schedules to ensure adequate service coverage.
3. Assist in hiring, interviewing, and training new staff.
4. Orient, develop, and supervise supervisory/housekeeping staff.
5. Conduct regular inspections and recommend improvements.
6. Report on goals, accomplishments, and plans monthly.
7. Provide ongoing staff education and training.
8. Communicate effectively with staff and other departments.
9. Coordinate outside services such as pest control, window cleaning, waste management, and recycling.

Qualifications

• At least 4 years of experience in support services, military, housekeeping, or facilities maintenance.
• Minimum 1 year of supervisory experience in a high-contact support service role.
• Effective written and oral communication skills.
• Ability to multi-task, prioritize, and stay organized under stress.
• Demonstrate initiative, responsibility, flexibility, and leadership.
• Knowledge of contract administration and office procedures.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and internet research.

Benefits

• Medical, Dental, Vision, Life Insurance, Disability Insurance
• Retirement Plan, Flexible Time Off, Holiday Time Off
• Employee Shopping Program, Wellness Programs, Discount Marketplace
• Identity Theft Protection, Pet Insurance, Commuter Benefits
• Employee Assistance Program, FSAs, Paid Parental and Personal Leave

Eligible employees may also qualify for additional paid/unpaid leave as per law. For Washington State, Maryland, or remote roles, click for benefits info.

We are an equal opportunity employer committed to fair treatment regardless of race, gender, age, disability, veteran status, or sexual orientation. Qualified candidates must perform essential functions satisfactorily, with or without reasonable accommodation. We consider applicants with criminal histories in accordance with applicable laws. Applications are accepted continuously. Crothall maintains a drug-free workplace.

Req ID: 1404036

Contact: Cindy Swiderski