Housekeeping Operations Manager/Recruiter

Next Generation Recruitment and Staffing Agency; Memphis (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Next Generation Recruitment and Staffing Agency seeks a proactive Housekeeping Operations Manager/Recruiter to lead daily housekeeping operations and recruit top talent for guest satisfaction across properties.

The role includes developing training programs, coordinating schedules to maximize efficiency, and partnering with other departments to resolve issues and enhance service delivery.

Qualifications

• Proven leadership experience in a management role.
• Strong communication and interpersonal abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience with scheduling software and MS Office.
• Understanding of health, safety, and sanitation practices.

Responsibilities

• Oversee daily housekeeping operations across properties.
• Recruit, interview, and onboard housekeeping staff.
• Develop and implement training programs for staff.
• Coordinate scheduling to optimize labor efficiency.
• Conduct performance evaluations and coaching.
• Manage inventory of supplies and equipment and control costs.
• Collaborate with front desk and maintenance to resolve issues.

Skills

Leadership

Communication

Multitasking

Interpersonal skills

Customer service

Tools

Scheduling software

Microsoft Office

Job description

We are seeking a highly organized and proactive Housekeeping Operations Manager/Recruiter to join our dynamic hospitality team. This pivotal role combines the responsibilities of managing daily housekeeping operations with recruiting top talent to ensure the highest standards of cleanliness and guest satisfaction across our properties.

Responsibilities

• Manage daily housekeeping operations ensuring cleanliness and maintenance standards are consistently met across all guest rooms and public areas.
• Recruit, interview, and onboard qualified housekeeping staff to build a dedicated and efficient team.
• Develop and implement training programs for housekeeping staff to enhance performance and adherence to safety and hygiene protocols.
• Coordinate scheduling and workflow to optimize labor efficiency and meet fluctuating business demands.
• Conduct performance evaluations and provide coaching to foster professional growth and high team morale.
• Maintain inventory of housekeeping supplies and equipment, ensuring timely ordering and cost control.
• Collaborate with other departments such as front desk and maintenance to resolve guest issues promptly and improve service delivery.

Requirements

• Proven experience in housekeeping management and recruitment within the hospitality industry.
• Strong leadership skills with the ability to motivate and manage a diverse team effectively.
• Excellent communication and interpersonal abilities to interact with staff and guests professionally.
• Solid understanding of health, safety, and sanitation standards applicable to housekeeping operations.
• Proficiency in scheduling software and Microsoft Office Suite.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.