Housekeeping Operations Manager - Lead Teams & Performance

Housekeeping & Hotel Management Group; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

Housekeeping-and-Hotel-Management-Group is seeking an Onsite Operations Manager to oversee housekeeping operations, staff, and performance across the property. You will lead daily activities, delegate duties, and ensure a positive working relationship with employees, clients, and guests.

The role emphasizes proactive problem-solving, coaching, training, and adherence to standards while driving guest satisfaction and financial results for the department.

Qualifications

• Leadership and staff management within a hotel housekeeping context.

Responsibilities

• Oversee the execution of all housekeeping operations and staff management.
• Strive to improve guest and employee satisfaction.
• Monitor and maximize the department's financial performance and ensure standards and procedures are followed.

Job description

Housekeeping-and-Hotel-Management-Group is seeking an Onsite Operations Manager to oversee housekeeping operations, staff, and performance across the property. You will lead daily activities, delegate duties, and ensure a positive working relationship with employees, clients, and guests.

The role emphasizes proactive problem-solving, coaching, training, and adherence to standards while driving guest satisfaction and financial results for the department.