Housekeeping Office Manager

Starwood Hotels; Miami Beach (FL); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Starwood Hotels in Miami Beach seeks a Housekeeping Office Manager to oversee the administrative functions of our Housekeeping department. The role focuses on payroll, staff scheduling, and record-keeping in a fast-paced luxury hotel context.

You’ll partner with Housekeeping leadership to drive accurate, efficient operations and exceptional guest experiences, while ensuring clear communication across teams and adherence to standards.

Formación

• Minimum 2 years of similar experience in a luxury hotel setting.
• Post-secondary diploma or degree is a plus.
• Strong leadership, communication, and attention to detail.

Responsabilidades

• Oversee payroll for the housekeeping team.
• Coordinate team member schedules and timekeeping.
• Maintain departmental records and reports.
• Manage day-to-day administrative needs of the department.

Conocimientos

Hospitality mindset

Attention to detail

Communication

Organizational skills

Leadership

Educación

Post-secondary diploma or degree

Herramientas

Payroll software

Scheduling software

Descripción del empleo

Grow with us…

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We’re currently seeking a Housekeeping Office Manager to oversee the administrative functions of our Housekeeping department. A highly organized, detail-oriented professional who thrives in a fast-paced environment, this individual will be responsible for managing payroll, coordinating team member schedules, maintaining departmental records, and overseeing the day-to-day administrative needs of the department.

The Housekeeping Office Manager is a natural problem-solver with strong analytical skills, exceptional attention to detail, and the ability to streamline processes while ensuring accuracy and efficiency. Working closely with Housekeeping leadership, this individual plays a key role in supporting departmental operations, team member communication, and overall organizational success.

About you…

• Passionate about hospitality and cleanliness.
• A minimum of 2 years of similar work experience in a luxury hotel setting.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledgeable of housekeeping operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

About us…

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.