Housekeeping Office Manager

SH Hotels & Resorts; Florida; On-site; USD 45,000 - 65,000; Full time

Job summary

Starwood Hotels is seeking a Housekeeping Office Manager in Florida to oversee the administrative functions of the Housekeeping department. The role combines payroll, scheduling, and records management with day-to-day administrative oversight, ensuring accuracy and efficiency across the team.

A highly organized, detail-oriented professional will thrive in a fast-paced luxury hotel environment. About you: 2+ years in a similar luxury hotel role, excellent communication, and a strong knowledge of

Qualifications

• 2+ years of similar work experience in a luxury hotel setting.
• Strong knowledge of housekeeping operations and financial performance.
• Proven track record in guest and team member engagement.
• Excellent verbal and written communication.
• Flexible to meet the demands of a 24-hour operation.

Responsibilities

• Oversee payroll, schedules, and departmental records for the Housekeeping department.
• Coordinate team member schedules and daily administrative needs.
• Support housekeeping leadership to streamline processes and ensure accuracy and efficiency.

Skills

Hospitality mindset

Leadership

Communication skills

Education

Post-secondary diploma or degree (nice to have)

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We're currently seeking a Housekeeping Office Manager to oversee the administrative functions of our Housekeeping department. A highly organized, detail-oriented professional who thrives in a fast-paced environment, this individual will be responsible for managing payroll, coordinating team member schedules, maintaining departmental records, and overseeing the day-to-day administrative needs of the department.

The Housekeeping Office Manager is a natural problem-solver with strong analytical skills, exceptional attention to detail, and the ability to streamline processes while ensuring accuracy and efficiency. Working closely with Housekeeping leadership, this individual plays a key role in supporting departmental operations, team member communication, and overall organizational success.

About you

• Passionate about hospitality and cleanliness.
• A minimum of 2 years of similar work experience in a luxury hotel setting.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledgeable of housekeeping operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

About us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy-and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren't afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now