Housekeeping Manager

Starwood Hotels; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Starwood Hotels is seeking a Housekeeping Manager to lead the housekeeping team in a luxury hotel environment. The role requires a people-oriented leader who can streamline processes, manage supplies, and drive guest and team member engagement while maintaining high standards of cleanliness and service.

The ideal candidate has at least 2 years of relevant experience in luxury hotels, with a post-secondary diploma or degree considered a plus.

Qualifications

• Minimum of 2 years of similar work experience in a luxury hotel setting.
• Post-secondary diploma or degree would be a plus.
• Strong knowledge of housekeeping operations, leadership, and a track record in guest and team member engagement and financial performance.
• Excellent verbal and written communication; flexible for a 24-hour operation.

Responsibilities

• Lead the Housekeeping team to deliver outstanding service.
• Streamline housekeeping processes and manage supplies.
• Ensure guest and team member engagement, and financial performance.

Skills

Housekeeping operations

Leadership

Guest engagement

Communication skills

Flexibility

Education

Post-secondary diploma or degree

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We’re currently seeking a Housekeeping Manager to lead our Housekeeping team , a natural people person with an analytical mind, who can do everything from streamline a bumpy process to stock a supply cart. The Housekeeping Manager is a natural at identifying challenges, makes reasonable and insightful assumptions, and motivates everyone on the team by showing them the rewards of providing outstanding service. Inside tip: Leading by example may lead you to incredible growth opportunities. About you... Passionate about hospitality and cleanliness. A minimum of 2 years of similar work experience in a luxury hotel setting. A post-secondary diploma or degree would be a plus. Advanced knowledgeable of housekeeping operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation.

About Us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.