Housekeeping Office Coordinator - Guest Services & Admin

Montage International; Park City (UT); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Montage International is seeking a Housekeeping Office Coordinator at Pendry Park City to provide office coverage and clerical support for the Housekeeping department and Director of Housekeeping. You will monitor property management systems and update room statuses while handling administrative duties to support hotel operations.

The role focuses on coordinating communications, dispatching requests, and maintaining smooth office workflow in a hospitality environment at Park City, Utah.

Qualifications

• High school or equivalent education required.
• Must possess proficient computer skills, including Word, Excel, Outlook, PowerPoint and Delphi.
• Minimum of two years’ experience in customer service.
• Ability to communicate clearly and speak, read, write and understand English.
• Prior hospitality experience preferred.

Responsibilities

• Answering and directing all incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfaction.
• Dispatching all internal and external customers and Housekeeping needs to departmental staff.
• Producing daily assignment sheets and boards.
• Monitoring and updating room statuses in hotel property management system.
• Entering Engineering work orders into HotSOS Systems.
• Completing all necessary paperwork and other administrative duties.
• Assisting in maintaining high morale level in the department by displaying a positive attitude.

Skills

Customer service

Communication

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Delphi

Job description

Montage International is seeking a Housekeeping Office Coordinator at Pendry Park City to provide office coverage and clerical support for the Housekeeping department and Director of Housekeeping. You will monitor property management systems and update room statuses while handling administrative duties to support hotel operations.

The role focuses on coordinating communications, dispatching requests, and maintaining smooth office workflow in a hospitality environment at Park City, Utah.