Hotel Housekeeping Office Coordinator - Growth & Impact

Montage International; Park City (UT); On-site; USD 25,000 - 34,000; Full time

Job summary

Montage International is seeking a Housekeeping Office Coordinator to provide administrative support to the Housekeeping department and Director of Housekeeping, while monitoring property management systems and updating room statuses.

The role contributes to achieving the company's goals and guest satisfaction by efficiently handling calls, dispatching requests, and maintaining accurate records and work orders in a fast-paced hotel environment.

Qualifications

• High school or equivalent education required.
• Proficient computer skills including Word, Excel, Outlook, PowerPoint and Delphi.
• Minimum two years of customer service experience; ability to communicate clearly in English.

Responsibilities

• Answering and directing all incoming calls courteously to ensure guest satisfaction.
• Dispatching internal and external requests to departmental staff.
• Producing daily assignment sheets and boards for housekeeping tasks.
• Monitoring and updating room statuses in the property management system.
• Entering engineering work orders into HotSOS and completing necessary paperwork.

Skills

Customer service

English proficiency

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Delphi

Job description

Montage International is seeking a Housekeeping Office Coordinator to provide administrative support to the Housekeeping department and Director of Housekeeping, while monitoring property management systems and updating room statuses.

The role contributes to achieving the company's goals and guest satisfaction by efficiently handling calls, dispatching requests, and maintaining accurate records and work orders in a fast-paced hotel environment.