Housekeeping Office Coordinator | Full-time

Hyatt Regency; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career Growth and Advancement

Affordable Benefits after 30 days

Healthcare FSA

Free Hyatt Room Nights

Discounted Room Nights

Free Parking

Paid Time Off

401(k) with company match

Employee Assistance

Employee meals

Tuition Reimbursement

Retail Discounts

Job summary

Hyatt Regency Lost Pines Resort and Spa in Austin is seeking a highly organized Housekeeping Office Coordinator to support daily administrative operations, payroll processing, data entry and guest communications. This role serves as the central point of contact for guests and team members, ensuring smooth processes and an exceptional guest experience.

You will maintain reports and schedules, assist with special projects and audits, and coordinate between housekeeping and other departments to

Qualifications

• Proficiency in common office software and data handling.
• Experience in payroll processing or hospitality administration is preferred.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Provide administrative support for the Housekeeping Department, including payroll processing, data entry, filing, and record maintenance.
• Coordinate and process departmental ordering, inventory requests, and supply tracking.
• Serve as the primary point of contact for guest and internal telephone communications, responding promptly and professionally to inquiries and requests.
• Maintain accurate departmental reports, schedules, and documentation.
• Assist leaders with special projects, audits, and operational reporting as needed.
• Support communication and coordination between housekeeping teams and other resort departments.

Skills

Payroll processing

Data entry

Office applications

Verbal and written communication

Organizational skills

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Organization- Hyatt Regency Lost Pines Resort and Spa

Summary

Hyatt Regency Lost Pines is in search of a highly organized, guest-focused, Housekeeping Office Coordinator whose attention to detail and helpful attitude will make a lasting impression on our guests and colleagues.

What You’ll Do:

The Housekeeping Office Coordinator plays a key role in supporting the daily administrative operations of the Housekeeping Department while helping deliver an exceptional guest experience. This position serves as a central point of communication for guests and team members, ensuring departmental processes run smoothly and efficiently.

Key Responsibilities:

• Provide administrative support for the Housekeeping Department, including payroll processing, data entry, filing, and record maintenance.
• Coordinate and process departmental ordering, inventory requests, and supply tracking.
• Serve as the primary point of contact for guest and internal telephone communications, responding promptly and professionally to inquiries and requests.
• Maintain accurate departmental reports, schedules, and documentation.
• Assist leaders with special projects, audits, and operational reporting as needed.
• Support communication and coordination between housekeeping teams and other resort departments.

What We’re Looking For:

Success in this role requires strong administrative skills, a positive attitude, and a commitment to providing outstanding service to both guests and colleagues.

Benefits

We care for people so they can be their best. Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Healthcare FSA - saves you money for medical expenses
• Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
• Discounted Room Nights – for you, your friends and your family!
• Free Parking – convenient and cost-free parking for all our associates
• Paid Time Off – Take the time you need to recharge and stay healthy
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
• Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
• Tuition Reimbursement: Further your education with our support.
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
• Colleague Recognition Programs - Be celebrated for your hard work and dedication.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Proficiency in Microsoft Word, Excel, and other standard office applications.
• Prior Hospitality or Housekeeping experience is preferred
• Minimum typing speed of 25 words per minute.
• Excellent verbal and written communication skills with a professional and friendly demeanor.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• High attention to detail and commitment to accuracy.
• Ability to work independently while maintaining a collaborative team approach.
• Flexible schedule, including weekends, holidays, and varying shifts as business needs require.
• Must be at least 18 years of age