Housekeeping Office Coordinator

Hyatt; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free room nights

Discounted and Friends & Family Room</

Medical, Prescription, Dental and Vis

401K with company match

Paid Time Off

Paid Family Bonding Time and Adoption

Tuition Reimbursement

Free colleague meals during shift

Employee Stock Purchase Plan

Job summary

Hyatt Regency Houston is hiring a Housekeeping Office Coordinator to support daily administrative operations of the Housekeeping department. You will manage supply ordering, run daily boards, and handle calls and guest inquiries with professionalism.

The role requires strong attention to detail, excellent communication, and the ability to coordinate across departments in a fast-paced hotel environment. Weekend and holiday availability is needed, and bilingual English/Spanish is strongly

Qualifications

• Minimum 1 year of hotel or hospitality experience.
• Prior administrative or office coordination experience preferred.
• Proficiency in Microsoft Office Suite (Word/Excel/Outlook).
• Experience with hotel systems such as HotSOS and Opera PMS a plus.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Able to work weekends and holidays as needed.
• Bilingual (English/Spanish) strongly preferred.

Responsibilities

• Assist in daily administrative operations for the Housekeeping department.
• Manage supply ordering and run daily boards for housekeeping team.
• Handle internal and external phone communications and guest inquiries related to housekeeping services.
• Maintain accurate records and support data entry and reporting needs.
• Coordinate daily communication between housekeeping and other departments to ensure seamless operations.
• Support a fast-paced team environment behind the scenes.

Skills

Attention to detail

Communication skills

Organization

Time management

Bilingual (English/Spanish)

Tools

Microsoft Office Suite

HotSOS

Opera PMS

Job description

Join us for this incredible opportunity to be part of our Housekeeping team at the Hyatt Regency Houston, located in the heart of downtown. Not only will you be part of a rock-star team, but you'll get to be part of a company that has been named one of the "100 Best Companies to Work For®" by Fortune and Great Place To Work. Hyatt has earned a spot on this prestigious list for 12 consecutive years, making it one of the longest-ranked hospitality brands.

As a Housekeeping Office Coordinator, you will play a key role in supporting the daily administrative operations of the Housekeeping department, contributing to the smooth and efficient running of the hotel. In this role, you will manage a variety of essential office functions, including supply ordering, and running daily boards for the housekeeping team. You will handle internal and external phone communications, including guest inquiries related to housekeeping services, with professionalism and care. Strong attention to detail is required as you maintain accurate records and support data entry and reporting needs. You'll also assist in coordinating daily communication between the housekeeping team and other departments to ensure seamless operations and exceptional guest service. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting a team behind the scenes.

We offer excellent benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance with only 30 day waiting period!
• 401K with company match
• Generous Paid Time Off policy
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Minimum 1 year of hotel or hospitality experience required
• Prior administrative or office coordination experience strongly preferred
• Proficiency in Microsoft Office Suite
• Prior experience with hotel systems such as HotSOS and Opera PMS a plus
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Able to work weekends and holidays as needed
• Bilingual (English/Spanish) is strongly preferred