Housekeeping Manager: Lead, Train & Elevate Guest Experience

White Lodging; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Parental leave

Paid time off

Referral bonuses

Tuition reimbursement

Restaurant discounts

Job summary

White Lodging is seeking a Housekeeping Manager to oversee the Housekeeping and Laundry Departments and ensure the highest standards of cleanliness, safety and guest satisfaction.

The role emphasizes leadership responsibilities, payroll, scheduling, and developing future housekeeping leaders in a fast-paced upscale property environment. This on-site position requires dedication to exceptional service and team collaboration.

Qualifications

• Experience in leadership or supervisory roles in housekeeping.
• Excellent communication, listening skills, and attention to detail.
• Ability to train and develop future housekeeping leaders.
• Ability to work in a fast-paced environment and adapt to any situation.
• Experience with brand hotel or upscale property is a plus.

Responsibilities

• Oversee the Housekeeping and Laundry Departments.
• Ensure compliance with cleanliness, safety and guest satisfaction.
• Ensure guestrooms, public spaces and employee areas are clean and well maintained.
• Execute leadership tasks such as financials, payroll, scheduling.

Skills

Leadership experience

Communication skills

Attention to detail

Training and development

Adaptability

Problem solving

Job description

Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You'll Do

• The Housekeeping Manager will oversee the Housekeeping and Laundry Departments
• Ensure compliance with processes and procedures for cleanliness, safety and guest satisfaction
• Ensures property guestrooms, public space and employee areas are clean and well maintained
• Execute leadership tasks such as financials, payroll, scheduling, etc.
  
  

What You'll Bring

• A passion for service with a positive, can-do attitude
• An interest in training and developing future housekeeping leaders
• Excellent communication, listening skills, and a great eye for detail
• The desire to work in a fast-paced environment and adapt to any situation
• Ability to creatively problem solve and deliver results
• Prior leadership or supervisory experience is required and experience with the specific brand hotel or upscale property is an added plus
  
  

Other information:

• Day 1 Medical, Dental and Vision insurance
• Affordable $2/day Medical insurance with free wellness care
• Paid Parental Leave
• Unlimited referral bonuses
• Vacation/Paid Time Off (PTO) with rollover
• Discount at other White Lodging restaurants
• Tuition reimbursement
  
  

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.