Housekeeping Manager: Lead a World-Class Resort Team

Prince Resorts Hawaii Inc.; Waimea/Kamuela (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Prince Resorts Hawaii Inc. at Mauna Kea Resort is seeking an experienced Housekeeping Manager to lead the daily operations of the Housekeeping department, ensuring the highest standards of cleanliness, organization, and presentation across guest rooms, public spaces, offices, and back-of-house areas.

The ideal candidate will develop high-performing teams, coach staff, and uphold safety and quality while collaborating with resort leadership to deliver exceptional guest experiences that reflect

Qualifications

• Three years or more work related experience.
• Ability to supervise employees.
• Ability to multi-task.

Responsibilities

• Train, counsel, discipline and evaluate employees to insure proper standards.
• Monitor daily functions to ensure all areas are cleaned and maintained according to resort standards.
• Conduct safety training and ensure standards are maintained and safety procedures followed.
• Assist with ordering cleaning supplies and equipment.
• Supervise employees following resort policies and the terms and conditions of the CBA.
• Respond and resolve Housekeeping concerns from guests or other departments in a timely manner.
• Assist Executive Housekeeper and Assistant with daily assignments.
• Certify guest rooms for occupancy; oversee special assignments.
• Prioritize daily tasks and work assignments for the department.
• Conduct employee evaluations.
• Process orders for guest room amenities, cleaning chemicals, equipment, uniform, etc.
• Review, approve and verify department payroll.
• Perform other related duties as assigned or required.

Job description

Prince Resorts Hawaii Inc. at Mauna Kea Resort is seeking an experienced Housekeeping Manager to lead the daily operations of the Housekeeping department, ensuring the highest standards of cleanliness, organization, and presentation across guest rooms, public spaces, offices, and back-of-house areas.

The ideal candidate will develop high-performing teams, coach staff, and uphold safety and quality while collaborating with resort leadership to deliver exceptional guest experiences that reflect