Housekeeping Manager — Lead World-Class Service & Growth

Mauna Kea Resort; Waimea/Kamuela (HI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development opportunities

Travel perks with Marriott & Seibu

Job summary

Mauna Kea Resort is seeking an experienced Housekeeping Manager to lead daily operations, ensuring exceptional cleanliness and presentation of guest rooms and public areas. You will supervise staff, coordinate training, and work with leadership to exceed guest expectations while maintaining safety and high service standards.

The role emphasizes coaching, accountability, and a commitment to hospitality, with a focus on world-class operations across the property and collaboration with

Qualifications

• Three years or more work-related experience in housekeeping or hospitality management.
• Ability to supervise and develop teams to meet service standards.
• Strong organizational and multitasking capabilities.

Responsibilities

• Lead daily housekeeping operations ensuring cleanliness and presentation across guest rooms and public spaces.
• Oversee inspections, training, scheduling, and payroll for the department.
• Collaborate with resort leadership to exceed guest expectations and maintain safety standards.
• Manage ordering of supplies, safety training, and adherence to policies.
• Conduct employee evaluations and foster a culture of accountability and hospitality.

Skills

Supervise employees

Multi-tasking

Job description

Mauna Kea Resort is seeking an experienced Housekeeping Manager to lead daily operations, ensuring exceptional cleanliness and presentation of guest rooms and public areas. You will supervise staff, coordinate training, and work with leadership to exceed guest expectations while maintaining safety and high service standards.

The role emphasizes coaching, accountability, and a commitment to hospitality, with a focus on world-class operations across the property and collaboration with