Luxury Housekeeping Supervisor | Lead Resort Team

Auberge Resorts LLC; Waimea/Kamuela (HI); On-site; USD 32,000 - 46,000; Full time

Job summary

Auberge Resorts LLC is seeking a Housekeeping Supervisor for Mauna Lani on the Island of Hawaii. Lead a luxury housekeeping team to maintain the highest standards of cleanliness and guest comfort, guiding staff and ensuring timely, meticulous room care.

The role requires strong English communication, a minimum of one year in luxury housekeeping, and flexibility to work weekends and holidays in a premium resort environment.

Qualifications

• Minimum of one year of luxury Housekeeping experience.
• Able to communicate in English.
• Able to work a flexible schedule, including weekends and holidays, according to department needs.

Responsibilities

• Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
• Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
• Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.

Skills

English communication

Job description

Auberge Resorts LLC is seeking a Housekeeping Supervisor for Mauna Lani on the Island of Hawaii. Lead a luxury housekeeping team to maintain the highest standards of cleanliness and guest comfort, guiding staff and ensuring timely, meticulous room care.

The role requires strong English communication, a minimum of one year in luxury housekeeping, and flexibility to work weekends and holidays in a premium resort environment.