Housekeeping Manager - Hilton Cleveland Downtown

Hilton. For The Stay; Arkansas; On-site; USD 45,000 - 70,000; Full time

Job summary

Hilton Cleveland Downtown is seeking a skilled Housekeeping Manager to lead daily operations across guest rooms, public spaces, and banquet areas. You will ensure cleanliness, quality, and timely service while managing costs and staffing.

This role requires hands-on leadership, defect-free inspections, and proactive problem solving to deliver exceptional guest experiences. The ideal candidate has proven leadership, strong communication, and the ability to train and develop team members while

Qualifications

• Experience in housekeeping management or hotel operations is preferred.
• Strong leadership and people-management skills are essential.
• Commitment to hospitality excellence and guest satisfaction.

Responsibilities

• Manage daily Housekeeping operations across guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
• Ensure rooms and spaces are cleaned and ready for guests in a timely manner.
• Oversee inspections, budgeting, forecasting, and cost controls for the department.
• Recruit, train and develop team members; provide feedback and recognition.

Skills

Leadership

Teamwork

Customer focus

Adaptability

Job description

Housekeeping Manager vacancy in Cleveland USA

Housekeeping Manager - Hilton Cleveland Downtown

The Hilton Cleveland Downtown is looking for a Housekeeping Manager to join the Team! This is a great opportunity to join this dynamic location!

What will I be doing?

• Manage daily Housekeeping operations to include but not limited to maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management cost controls and overall profitability, systems use and management budgeting and forecasting, department management policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include but not limited to providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation, quality and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!