Senior Housekeeping Operations Manager

Hilton. For The Stay; Arkansas; On-site; USD 45,000 - 70,000; Full time

Job summary

Hilton Cleveland Downtown is seeking a skilled Housekeeping Manager to lead daily operations across guest rooms, public spaces, and banquet areas. You will ensure cleanliness, quality, and timely service while managing costs and staffing.

This role requires hands-on leadership, defect-free inspections, and proactive problem solving to deliver exceptional guest experiences. The ideal candidate has proven leadership, strong communication, and the ability to train and develop team members while

Qualifications

• Experience in housekeeping management or hotel operations is preferred.
• Strong leadership and people-management skills are essential.
• Commitment to hospitality excellence and guest satisfaction.

Responsibilities

• Manage daily Housekeeping operations across guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
• Ensure rooms and spaces are cleaned and ready for guests in a timely manner.
• Oversee inspections, budgeting, forecasting, and cost controls for the department.
• Recruit, train and develop team members; provide feedback and recognition.

Skills

Leadership

Teamwork

Customer focus

Adaptability

Job description

Hilton Cleveland Downtown is seeking a skilled Housekeeping Manager to lead daily operations across guest rooms, public spaces, and banquet areas. You will ensure cleanliness, quality, and timely service while managing costs and staffing.

This role requires hands-on leadership, defect-free inspections, and proactive problem solving to deliver exceptional guest experiences. The ideal candidate has proven leadership, strong communication, and the ability to train and develop team members while