Room Attendant (AM) - Hilton Cleveland Downtown

Hilton. For The Stay; Arkansas; On-site; USD 17,000 - 21,000; Full time

Job summary

Hilton Cleveland Downtown is seeking a Room Attendant (AM) to clean guest rooms and respond to guest requests, contributing to outstanding guest service and profitability. You will perform tasks such as making beds, cleaning bathrooms, dusting, and vacuuming, while maintaining supply carts and stock.

Qualifications

• Hospitality-focused attitude and guest service mindset.
• Demonstrates integrity and doing the right thing.
• Shows leadership, teamwork, ownership in duties.

Responsibilities

• Clean guest rooms as assigned including making beds, bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities as needed.
• Perform deep cleaning tasks as needed.
• Stock, maintain, and transport housekeeping supply cart daily.
• Dispose of trash and recyclables.
• Respond to special guest requests in a timely, friendly and efficient manner.
• Perform guest turn down service as needed.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Quality

Productivity

Dependability

Customer Focus

Adaptability

Job description

Room Attendant (AM) - Hilton Cleveland Downtown

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant you would be responsible for cleaning guest rooms and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned including but not limited to making beds cleaning bathrooms dusting and vacuuming
• Change and replenish bed linens towels and guest amenities as needed
• Perform deep cleaning tasks as needed
• Stock maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely friendly and efficient manner
• Perform guest turn down service as needed

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!