Housekeeping Manager | Guest Experience Leader

Splish Splash Water Park; Lancaster (Lancaster County); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Descripción de la vacante

Dutch Wonderland Inn is seeking a Housekeeping Manager to lead daily housekeeping operations and drive guestroom readiness. You will coach the team, ensure safety and brand standards, and collaborate with lodging leadership to optimize staffing and schedules. Strong English, prior supervisory experience, and a hospitality background are required.

The role involves hands-on leadership, shift coverage, and ensuring high guest satisfaction through meticulous cleanliness and efficiency.

Formación

• Proven experience leading housekeeping operations in a hotel or resort.
• Ability to coach, mentor, and manage a diverse team effectively.
• Strong knowledge of safety, cleanliness, and brand standards.

Responsabilidades

• Oversee daily housekeeping operations ensuring safety and standards.
• Provide leadership, coaching, and performance feedback to staff.
• Assist with staffing, scheduling, and timekeeping within the department.
• Coordinate with Front Desk and Lodging leaders to prioritize room readiness.

Conocimientos

Leadership

Supervisory

Coaching

Customer Service

English proficiency

Educación

High school diploma or equivalent

Descripción del empleo

Dutch Wonderland Inn is seeking a Housekeeping Manager to lead daily housekeeping operations and drive guestroom readiness. You will coach the team, ensure safety and brand standards, and collaborate with lodging leadership to optimize staffing and schedules. Strong English, prior supervisory experience, and a hospitality background are required.

The role involves hands-on leadership, shift coverage, and ensuring high guest satisfaction through meticulous cleanliness and efficiency.