Housekeeping Manager

Traverse City Home2 Suites; Traverse (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Traverse City Home2 Suites is seeking a proactive housekeeping supervisor/manager to lead our team in Traverse City, Michigan. You will schedule, supervise, and coach housekeepers and laundry staff, ensuring clean, welcoming rooms and public areas.

The role includes interviewing and training new team members, coordinating daily activities, and maintaining supply inventories. Strong communication, reliability, and a commitment to guest experiences are essential.

Qualifications

• Experience leading housekeeping or hospitality teams.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants and laundry associates.
• Coach and counsel associates, providing disciplinary action when necessary.
• Coordinate daily activities to ensure staffing for cleaning guest rooms and public areas.
• Review logs and follow up as needed.
• Inspect rooms and public areas to ensure adherence to quality standards.
• Maintain inventory of supplies and cleaning materials.
• Supervise the daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping staff.

Skills

Leadership

Team coordination

Guest service mindset

Job description

2614 N U.S. 31 South, Traverse, Michigan 49684

Discover relaxation at our hotel with a heated saltwater pool, 24-hour fitness center, and outdoor patio with BBQ grills. We're just two miles from The Village at Grand Traverse Commons, five miles from Front Street and the perfect location for exploring Traverse Wine Coast.

Job Description

What you will be doing

• Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.

Location

Traverse City Home2 Suites-TVCTC

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

Applicants have rights under Federal Employment Laws