Hotel Breakfast Attendant- Traverse City Home 2 Suites (FT&PT)

Traverse City Home2 Suites; Traverse (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Traverse City Home2 Suites is seeking a Hotel Breakfast Attendant to warmly greet guests and maintain the concierge lounge. This full-time role supports guest services by handling reservations, sharing local tips, and promoting hotel amenities while upholding cleanliness and a welcoming atmosphere.

Employees will work in a busy hotel environment, requiring strong communication, reliability, and the ability to manage tasks with hospitality focus.

Qualifications

• Strong communication skills verbal and written.
• High work ethic and self-initiative.
• Proven customer service skills, including ability to be resourceful and creative.
• Ability to maintain excellent relationships with staff and guest confidentiality at all times.
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.

Responsibilities

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Skills

Communication skills

Customer service

Attention to detail

Confidentiality

Multitasking

Job description

Hotel Breakfast Attendant- Traverse City Home 2 Suites (FT&PT)

#26-3031

Location Description

2614 N U.S. 31 South, Traverse, Michigan 49684

Discover relaxation at our hotel with a heated saltwater pool, 24-hour fitness center, and outdoor patio with BBQ grills. We're just two miles from The Village at Grand Traverse Commons, five miles from Front Street and the perfect location for exploring Traverse Wine Coast.

Job Description

What you will be doing

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Location

Traverse City Home2 Suites-TVCTC

Requirements

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

Ability to stand and walk for extended periods of time

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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