Housekeeping Manager

The Crescent Hotels Group; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Benefits for associates & family

401K matching

Discounts at Crescent properties

Marriott room discounts worldwide

Job summary

Crescent Hotels & Resorts is seeking a motivated Leader to head the Housekeeping team in Columbus, OH. You will oversee room attendants, housepersons, and inspectors, conduct meetings, supervise schedules, and ensure standards are met.

The role requires at least 1 year of managerial experience in a hotel setting, strong English communication, and a team-oriented, professional demeanor. Crescent offers competitive wages, a strong benefits package including 401K matching, and generous employee

Qualifications

• At least 1 year of experience managing others in a hotel housekeeping setting.
• Ability to communicate in English; Spanish preferred.

Responsibilities

• Oversees staff of room attendants, housepersons and inspectors; conducts meetings and provides guidance to meet standards.
• Arranges staff work schedules and payroll oversight to ensure on-time pay.
• Maintains and reviews records for budgeting and forecasting department expenses and inspection scores.
• Communicate directions clearly; comply with attendance rules; work as a team player.

Job description

Description

We are looking for our next best Leader to lead our Housekeeping team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members
• Hotel Room Discounts Marriott branded properties worldwide

Here is what you will be doing each day:

Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.

Arranges staff work schedules, determining days off, ensuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.

Maintains and reviews computerized records for budgeting and forecasting department expenses as well as inspection scores for housekeepers.

Communicate both verbally and in writing to provide clear directions to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.

Does this sound like you?

You have at least 1 year of experience managing others at a hotel Housekeeping office setting. Must have the ability to communicate in English and preferably Spanish. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts