Housekeeping Manager

Playatgila; Chandler (AZ); Hybrid; USD 42,000 - 63,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ is seeking a seasoned Housekeeping Supervisor responsible for leading the entire Housekeeping staff to keep facilities clean, orderly, and presentable. This role emphasizes mentoring, safety, scheduling, and budget oversight within the GILA WAY framework.

Qualifications include a High School Diploma or GED and 4 years each of commercial cleaning and supervisory experience, plus knowledge of SDS and OSHA safety practices.

Qualifications

• High School Diploma or equivalent required.
• Four (4) years of commercial cleaning experience required.
• Four (4) years supervisory experience required.
• Knowledge of and skill in commercial cleaning techniques and application.
• Knowledge of Safety Data Sheets (SDS).
• Knowledge of OSHA required commercial cleaning safety practices.

Responsibilities

• Oversees housekeeping staff to maintain clean, orderly facilities.
• Prepares and publishes work schedules to ensure proper cleaning coverage.
• Maintains cleaning supplies inventory and equipment upkeep.
• Ensures OSHA compliance and safety training across the department.
• Manages department budget and cost controls.

Skills

Guest service

Supervisory experience

Cleaning techniques

OSHA compliance

Safety data sheets

Communication skills

Team collaboration

Education

High School Diploma or GED

Job description

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

Description

Closing Date: September 8th, 2026 at 4:00 PM

Salary: Depending on Experience (DOE)

This position oversees and provides leadership to the entire Housekeeping staff so that facilities are maintained in a clean, orderly and presentable manner by performing the following duties personally or through subordinate staff, as well as demonstrating the GILA WAY.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promotes and provides excellent guest service experiences to both internal and external guests. Ensures proper departmental staffing and timely/thorough cleanliness of all facilities is maintained.
• Oversees the preparation and publication of work schedules to ensure proper cleaning coverage throughout the enterprise.
• Maintains cleaning supplies inventory.
• Maintains Ensures and staff is knowledgeable of commercial cleaning methods, technologies, and best practices, and implements appropriate improvements.
• Ensures compliance with OSHA regulations.
• Maintains, updates, and distributes Safety Data Sheets, policies, and procedures properly. Responsible for supply orders to ensure that all workers have the necessary materials to properly perform their job duties.
• Responsible for safety, maintenance checks and repairs on all equipment to ensure that it is working properly.
• Oversees departmental budget and maintains fiscal responsibility.
• Ensures that current and new employees are thoroughly trained regarding cleaning duties, proper equipment operation and safe and effective chemical usage.
• Responsible for mentoring and developing Pathways Mentorship Program participants to successfully transition to management levels positions.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills/ Requirements

• High School Diploma or equivalent required.
• Four (4) years of commercial cleaning experience required.
• Four (4) years supervisory experience required
• Knowledge of and skill in commercial cleaning techniques and application.
• Knowledge and comprehension of Safety Data Sheets.
• Knowledge of OSHA required commercial cleaning safety practices.
• Ability to perform the GILA WAY which is as follows;
• Greet our guest
• Interact with our guest
• Listen actively to our guest
• Must possess excellent guest service skills, be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Qualifications

Education

Required

High School/GED or better.

Experience

Required

4 years:

Four (4) years of commercial cleaning experience required.Four (4) years supervisory experience required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.