Housekeeping Lead: Elevate Care & Lead a Caring Team

TouchPoint Support Services; Birmingham (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint Support Services in Birmingham, AL is hiring a full-time Housekeeper Lead. The role supervises, trains and inspects housekeeping staff to ensure high cleanliness standards and exceptional guest service.

Responsibilities include coordinating assignments, ensuring staff clock in on time, resolving guest concerns, and maintaining equipment and safety. The position offers benefits and a competitive hourly rate. Apply online today.

Qualifications

• No previous experience required.

Responsibilities

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Education

No previous experience required

Job description

TouchPoint Support Services in Birmingham, AL is hiring a full-time Housekeeper Lead. The role supervises, trains and inspects housekeeping staff to ensure high cleanliness standards and exceptional guest service.

Responsibilities include coordinating assignments, ensuring staff clock in on time, resolving guest concerns, and maintaining equipment and safety. The position offers benefits and a competitive hourly rate. Apply online today.