Housekeeping Lead — Dynamic Event Center Operations

Georgia World Congress Center; Atlanta (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid vacation

Paid holidays

401(k) with 5% match

On-site dining

Free parking

Discounts

Job summary

Georgia World Congress Center Authority (GWCCA) is hiring a Housekeeping Lead to coordinate daily housekeeping activities across a dynamic convention, sports, entertainment, and hospitality campus. The role supports event readiness, maintains high cleanliness standards, and communicates operational needs to leadership.

Candidates should have detail orientation, reliability, and strong customer service skills.

Qualifications

• High school diploma or GED preferred.
• Minimum of one year of housekeeping, custodial services, hospitality, facilities operations, or related field experience preferred.
• Previous experience serving in a lead role preferred.
• Experience in convention center, hotel, stadium, arena, or high-volume facility preferred is a plus.
• Basic knowledge of Microsoft Word, Excel, and Outlook preferred.

Responsibilities

• Coordinate daily housekeeping activities under the supervision of the Facility Operations Supervisor or Manager.
• Provide day-to-day direction to vendor personnel and communicate priorities.
• Monitor areas and event spaces during move-in, operation, turnover, and move-out for cleanliness and readiness.
• Conduct routine inspections of restrooms, public spaces, and meeting rooms.
• Perform pre-event, during-event, and post-event walkthroughs to identify needs.
• Escalate safety, maintenance, and service issues to supervisors as needed.
• Assist with staffing coverage and supply management based on event schedules.
• Maintain housekeeping supply rooms and organize storage areas.
• Document completed work, inspections, incidents, and operational concerns.
• Support waste management and pest control by reporting conditions.

Skills

leadership

detail-oriented

customer service

communication

problem-solving

Education

HS diploma or GED

Lead experience preferred

Tools

MS Word

Excel

Outlook

Job description

Georgia World Congress Center Authority (GWCCA) is hiring a Housekeeping Lead to coordinate daily housekeeping activities across a dynamic convention, sports, entertainment, and hospitality campus. The role supports event readiness, maintains high cleanliness standards, and communicates operational needs to leadership.

Candidates should have detail orientation, reliability, and strong customer service skills.