Housekeeping Inspector & Guest Service Supervisor

HARMONY HOSPITALITY INC; Virginia Beach (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Harmony Hospitality Inc. seeks a Housekeeping Inspector/Supervisor to support the Director of Housekeeping in maintaining hotel cleanliness across rooms and public areas. You will train staff, ensure guest satisfaction with cleanliness, and manage safety controls and inventory.

The role focuses on delivering superior service and consistent quality while guiding the housekeeping team. Responsibilities include inspecting areas to meet brand standards, planning room assignments with minimal guest

Qualifications

• Experience in hotel housekeeping operations preferred.
• Strong leadership and staff training abilities.
• Excellent guest service orientation.

Responsibilities

• Maintains Brand cleanliness standards for rooms and public areas and inspects them to ensure standards are met.
• Trains staff in housekeeping operations and guest service.
• Assists in guest satisfaction inspections and reporting.
• Manages key control, lost-and-found, and staff procedures for security and accountability.
• Plans room assignments with minimal guest disruption.
• Encourages staff to deliver prompt, responsive guest service.
• Supports achievement of guest satisfaction goals and consistent service quality.
• Performs other duties as assigned by Supervisor.

Job description

Harmony Hospitality Inc. seeks a Housekeeping Inspector/Supervisor to support the Director of Housekeeping in maintaining hotel cleanliness across rooms and public areas. You will train staff, ensure guest satisfaction with cleanliness, and manage safety controls and inventory.

The role focuses on delivering superior service and consistent quality while guiding the housekeeping team. Responsibilities include inspecting areas to meet brand standards, planning room assignments with minimal guest