Housekeeping Inspector & Supervisor — Elevate Guest Service

Harmony Hospitality, Inc.; Virginia Beach, Northern (VA, KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Harmony Hospitality, Inc. is seeking a Housekeeping Inspector/Supervisor to assist the Director of Housekeeping in maintaining hotel cleanliness across rooms and public areas.

The role emphasizes guest satisfaction, safety, and cost controls, with training and supervising staff to uphold standards. Responsibilities include inspecting rooms, training staff, handling guest inquiries, and supporting room assignments with minimal disruption.

Qualifications

• Experience in housekeeping supervision preferred.
• Ability to train and motivate staff to achieve service standards.
• Strong focus on guest satisfaction and safety within the hotel environment.

Responsibilities

• Maintain cleanliness standards for rooms and public areas.
• Train housekeeping staff on service and safety procedures.
• Inspect rooms and public areas to ensure compliance with standards.
• Assist in guest satisfaction processes and respond to guest needs.
• Plan room assignments to minimize guest disruption and ensure efficiency.
• Manage key control, lost-and-found, and staff training on procedures.
• Support supervisor in achieving guest satisfaction goals and service quality.

Skills

Guest service excellence

Staff training

Leadership

Inventory & cost control

Safety and security

Job description

Harmony Hospitality, Inc. is seeking a Housekeeping Inspector/Supervisor to assist the Director of Housekeeping in maintaining hotel cleanliness across rooms and public areas.

The role emphasizes guest satisfaction, safety, and cost controls, with training and supervising staff to uphold standards. Responsibilities include inspecting rooms, training staff, handling guest inquiries, and supporting room assignments with minimal disruption.