Housekeeping Inspector

Aqua-Aston Hospitality, LLC; Lahaina (HI); On-site; USD 100,000 - 125,000; Full time

Job description

The provided job description contains comprehensive information about the housekeeping role, including responsibilities, core activities, and company background. However, it can benefit from improved formatting for clarity and focus, especially by emphasizing key sections and removing overly promotional content that isn't directly relevant to the job responsibilities.

Job Responsibilities

1. Enter status of rooms cleaned on assignment sheets and complete checklists to report cleanliness and condition of each assigned area.
2. Complete required housekeeping paperwork and identify room assignments and cleaning requirements.
3. Inspect guest rooms after cleaning by Housekeepers and respond promptly to guest and departmental requests.
4. Follow procedures for gaining access to guest rooms, ensuring vacancy before entry.
5. Assist management in training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model.
6. Support all aspects of housekeeping duties, including cleaning rooms/villas, assisting with house aide duties, and public space cleaning.

Core Work Activities

1. Report accidents, injuries, and unsafe conditions; complete safety training and certifications.
2. Follow company policies, maintain professional appearance, protect proprietary information and assets.
3. Greet and assist guests according to standards, address service needs, support guests with disabilities, and express appreciation.
4. Communicate professionally, prepare and review documents, and handle telephone etiquette.
5. Maintain positive relationships with team members, support team goals, and respond to concerns appropriately.
6. Adhere to quality assurance standards.
7. Stand, sit, or walk for extended periods; lift objects up to 25 pounds without assistance.
8. Provide excellent customer service with a professional and pleasant demeanor.
9. Work a flexible schedule including evenings, weekends, and holidays.
10. Perform other duties as assigned by supervisors.

About Us

Where meaningful moments are made together.

Marriott Vacations Worldwide is committed to diversity and inclusion, fostering a welcoming environment for all employees.

Join us on our journey for a life fulfilled. Creating vacations that move you.

• Over 20,000 associates worldwide
• 7 iconic brands and approximately 120 resorts
• Over 700,000 owner families and a 90%+ guest satisfaction score
• Affiliated with over 3,200 resorts in more than 90 countries