Housekeeping Houseperson

Loews Hotels & Co; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free onsite parking

Pet Insurance

Team Member Café meals

Job summary

Loews Nashville Hotel is seeking a dedicated housekeeping team member to maintain cleanliness of public guest areas and support room attendants. The role emphasizes guest relations, proper procedure adherence, and timely response to requests, ensuring an exceptional guest experience in a luxury setting.

The position requires strong stamina, the ability to stand for long periods, and lifting up to 150 pounds. Flexible schedule, on-site work, and opportunities for growth are available.

Qualifications

• Previous experience in hospitality is an asset.
• Requires extensive standing, walking, lifting and bending.
• Must be customer-service oriented with excellent hospitality skills.

Responsibilities

• To clean all public guest room areas of the hotel as assigned.
• Promote good public relations and maintain a friendly, positive attitude.
• Follow policies and procedures of the Housekeeping Department and use proper radio etiquette.
• Respond to requests promptly and complete tasks using Rexx/radio systems.
• Assist room attendants by handling trash and soiled linen and maintaining clean linen closets.

Skills

Hospitality

Customer service

English communication

Teamwork

Stamina

Job description

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.What We Offer:Competitive health & wellness benefits, 401(k) retirement plans with company matchPaid Sick Days, Vacation, Holidays & Paid Bereavement401(k) retirement plans with company matchingPet Insurance and Paid Pet BereavementFree onsite parking and 50% off monthly bus passesComplimentary meals in Team Member Café while workingCommunity volunteer opportunitiesTraining & Development opportunities, career growthTuition reimbursementTeam Member Hotel discounts, other perks & more!Benefits are subject to eligibility and may vary by positionTo clean all public guest room areas of the hotel as assigned. To promote good public relations.Essential Functions and ResponsibilitiesReports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standardsConsistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.Follow and adhere to all policies and procedures as set forth by the Housekeeping DepartmentFollows proper etiquette when communicating over the radioRespond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radioResponsible for helping room attendants by emptying trash and soiled linen from housekeeping cartsHelp maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallwaysHandle guests with excellent guest relations skillsClean back-of-the-house windows as neededVacuum guest hallways dailyUse proper chemicals when cleaning as described by the department's proceduresAttend all departmental meetings as scheduledPerform all duties in a timely and efficient mannerMaintain linen closets clean, stock and organizeBring trash to compactor at the end of the dayResponsible for washing guest room glassware and delivered to linen closetsResponsible for bringing dirty glassware to housekeeping at the end of the shiftPerform all other duties as directed by management that are consistent with the policies and procedures of the companyNotifies immediate supervisors promptly and fully of all problems or unusual matters of significanceIs polite, friendly, and helpful to the guests, management, and fellow team membersAttends all appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment, and work areaExecutes emergency procedures in accordance with hotel standardsComplies with safety regulations and proceduresComplies with hotel policies and rulesRecycles whenever possibleRemains current with hotel information and changesSupportive Functions and ResponsibilitiesPromotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceComplies with hotel uniform and grooming standardsQualificationsPrevious experience an assetAble to work as part of a dynamic quality-driven teamBasic English language skillsRequires extensive standing, walking, lifting and bendingAble to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shiftAble to work a flexible schedule, including weekends and holidaysMust be customer-service orientated and have excellent hospitality skillsPhysical DemandsIt is required by this position that one will be:On their feet over 2/3 of the timeWalking over 2/3 of the timeUsing hands to handle, feel or point over 2/3 of the timeStooping, kneeling, crouching, crawling 1/3 of the timeUsing their listening and communication skills 2/3 of the time.Able to push, pull, and carry 150 lbsThere are special vision requirements that we ask for and they are:Close vision (clear vision at 20 inches or less)Distance vision (clear vision at 20 feet or more)Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.