Housekeeping Floor Supervisor

Four Seasons Hotels and Resorts; Lanai City (HI); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Holidays

Employee meals

Housing on-island

Inter-island airfare

Wellness credit

Job summary

Four Seasons Resort Lanai is seeking a Housekeeping Floor Supervisor to maintain luxury standards and lead the housekeeping team on Lanai. You will oversee inspections, coordinate daily tasks, and ensure VIP readiness, while delivering exceptional guest experiences in a 5-star setting.

Join our on-island resort with competitive benefits and opportunities to grow within a world-class hospitality company.

Qualifications

• U.S. work authorization required.
• Ability to work seven days a week, including holidays and weekends.
• Ability to stand for long periods and lift up to 30 lbs.
• Previous housekeeping experience preferred.

Responsibilities

• Oversee daily housekeeping operations and inspections of guest rooms and public areas.
• Coordinate daily assignments and monitor team productivity across shifts.
• Assist management with administrative and operational tasks.
• Prepare VIP arrivals and ensure rooms meet luxury standards.
• Respond promptly to guest requests and coordinate with departments for timely service.

Skills

Leadership

Guest service

Communication

Flexibility

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

HOUSEKEEPING FLOWSUPERVISOR

The Four Seasons Resort Lāna’i is looking for a Housekeeping FloorSupervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU’LL DO

The Housekeeping Floor Supervisor oversees daily housekeeping operations and conducts inspections of guest rooms and public areas to ensure cleanliness, presentation, and service standards are consistently maintained. This role supports team performance, coordinates daily assignments, and helps deliver an exceptional guest experience in accordance with luxury hospitality standards. Responsibilities include, but are not limited to:

• Conduct inspections of guest rooms, public areas, VIP arrivals, show rooms, and priority rooms to ensure cleanliness, presentation, and quality standards are consistently maintained
• Coordinate daily housekeeping operations by assigning work, monitoring productivity, and providing guidance and support to housekeeping teams across all shifts
• Assist Housekeeping Management with administrative and operational responsibilities to ensure efficient daily operations and service excellence
• Oversee the preparation of VIP arrivals and special accommodations, ensuring rooms are guest-ready and meet established luxury hospitality standards
• Respond promptly and professionally to guest requests, concerns, and special needs, coordinating with appropriate departments to ensure timely resolution and guest satisfaction
• And More!

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts
• Previous experience in Housekeeping is preferred.

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $29.91
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it’s like to work at Four Seasons Resorts Lana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf