Housekeeping Floor Manager - Hilton Boston Park Plaza

Hilton; Boston (MA); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading hotel seeks a Housekeeping Floor Manager at Hilton Boston Park Plaza to oversee a large team and ensure high cleanliness and service standards. This full-time role requires a passionate leader with prior union experience and strong management skills to create exceptional guest experiences.

Benefits

Access to DailyPay

Medical Insurance

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth opportunities

Qualifications

• Prior union experience in a hotel environment required.
• Energetic and passionate leader who enjoys teamwork.

Responsibilities

• Manage daily Housekeeping operations including maintaining cleanliness and service standards.
• Recruit, interview, and train team members.
• Conduct room inspections and manage team performance.

Skills

Leadership

Teamwork

Dependability

Customer Focus

Adaptability

Education

1-2 years of leadership experience

Job description

Join to apply for the Housekeeping Floor Manager - Hilton Boston Park Plaza role at Hilton

4 days ago Be among the first 25 applicants

Join to apply for the Housekeeping Floor Manager - Hilton Boston Park Plaza role at Hilton

Get AI-powered advice on this job and more exclusive features.

The Hilton Boston Park Plaza is searching for a talented full-time Housekeeping Floor Manager to help lead their team!

This position will report to the Director of Housekeeping Services and will oversee a large housekeeping team.

The ideal candidate will be an energetic and passionate leader who enjoys being a team player, has prior union experience in a hotel environment, has a passion for implementing policies and procedures, and has 1-2 years of experience in a leadership role (required).

Shift Pattern: Full-Time/ Full availability is required including weekends and holidays between the hours of 8am - midnight

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*

• Access to your pay when you need it through DailyPay
• Medical Insurance for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
  
  
  

What will I be doing?

• Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Boston Park Plaza

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Hilton by 2x

Get notified about new Housekeeping Manager jobs in Boston, MA.

Somerville, MA $50,000.00-$55,000.00 5 days ago

Housekeeping Shift Manager Encore Boston Harbor

Housekeeping Supervisor (Quality Assurance) Encore Boston Harbor

Housekeeping Shift Manager Encore Boston Harbor

Housekeeping Supervisor (Quality Assurance) Encore Boston Harbor

Cambridge, MA $70,000.00-$70,000.00 1 week ago

Hospitality Leader - Assistant General Manager - Fairfield Inn by Marriott

Woburn, MA $75,000.00-$75,000.00 2 weeks ago

Hotel Front Office Supervisor - Homewood Canton

District Manager, Boston and Connecticut

Charles Hotel In Harvard Square - Food & Beverage Manager Restaurant 1

Cambridge, MA $60,000.00-$60,000.00 2 weeks ago

Boston, MA $85,000.00-$90,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.