Housekeeping Floor Manager - Hilton Boston Park Plaza

AECOM; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

The Hilton Boston Park Plaza is seeking a full-time Housekeeping Floor Manager to lead their housekeeping team. This role involves ensuring high standards of cleanliness and team performance while implementing effective policies and procedures. A successful candidate will have prior leadership experience, preferably in a unionized hotel environment.

Benefits

Medical Insurance

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education

Career growth and development

Qualifications

• 1-2 years of experience in a leadership role required.
• Union experience in a hotel environment preferred.

Responsibilities

• Manage daily housekeeping operations ensuring cleanliness and service standards.
• Recruit, interview, and train team members.
• Oversee room inspections and team performance.

Skills

Leadership

Teamwork

Customer Focus

Dependability

Adaptability

Job description

The Hilton Boston Park Plaza \(https://www\.hilton\.com/en/hotels/bossrhh\-hilton\-boston\-park\-plaza/\) is searching for a talentedfull\-time **Housekeeping Floor Manager** to help lead their team\!

This position will report to the Director of Housekeeping Services and will oversee a large housekeeping team\.

The ideal candidate will be an energetic and passionate leader who enjoys being a team player, has prior union experience in a hotel environment, has a passion for implementing policies and procedures, and has 1\-2 years of experience in a leadership role \(required\)\.

**Shift Pattern:** Full\-Time/ Full availability is required including weekends and holidays between the hours of 8am \- midnight

**The Benefits:\***

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:\*

+ Access to your pay when you need it through DailyPay
+ Medical Insurance for you and your family
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel discount program
+ Supportive parental leave
+ Matching 401\(k\)
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs

_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._

**What will I be doing?**

+ Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
+ Ensure rooms are clean and available to guests in a timely and efficient manner
+ Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
+ Oversee and conduct room inspections
+ Recruit, interview and train team members

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

\#LI\-VM1

**Job:** _Housekeeping and Laundry_

**Title:** _Housekeeping Floor Manager \- Hilton Boston Park Plaza_

**Location:** _null_

**Requisition ID:** _HOT0BOUP_

**EOE/AA/Disabled/Veterans**