Housekeeping Floor Checker

Riverside Casino & Golf Resort; Iowa (LA); On-site; USD 24,000 - 28,000; Part time

Job summary

Riverside Casino & Golf Resort is seeking a part-time Hotel Floor Checker responsible for maintaining clean rooms and a tidy facility, training and directing staff, and addressing maintenance and safety issues. The role emphasizes exceptional guest service and teamwork with a focus on prompt problem resolution.

The position requires housekeeping experience, being at least 18 years old, and offers a varied schedule with $17.50/hour including premium pay and 20 hours of Paid Time Off upon hire.

Qualifications

• Current or former housekeeping experience is mandatory.
• Minimum age 18 years.

Responsibilities

• Ensure rooms are clean and properly maintained.
• Check rooms after housekeeping to verify cleanliness.
• Restock carts and linen closets.
• Report incidents to Housekeeping Manager.
• Provide exceptional customer service to guests and staff.
• Answer guest questions about local area facilities.
• Work with team to complete duties under time pressure.

Skills

Housekeeping experience

Guest service

Teamwork

Time management

Age 18+

Job description

The Hotel Floor Checker is responsible for ensuring the cleanliness, and the proper process of maintaining rooms, maintaining a clean and organized facility, training employees, hiring and directing employees, tracking employee progress, knowing and maintaining safety requirements, and reporting and following up on maintenance issues.

Essential Functions

• Provide exceptional guest Service and resolve any guest complaints appropriately.
• Check rooms when Housekeepers are finished to ensure cleanliness.
• Restock carts, linen closets, and other items necessary to perform Housekeeping position.
• Report all incidents to Housekeeping Manager.
• Provide exceptional customer service to all internal and external customers.
• Resolve problems quickly and accurately, and follow directions thoroughly.
• Perform functions under frequent time pressure in an interruptive environment.
• Answer questions for guests regarding local area facilities and points of interest.
• Work cohesively with a team to accomplish assigned duties.

Required

• Current or former housekeeping experience is mandatory.
• 18 years of age.

Schedule

Part time that varies based on events and holidays and includes days and weekends.

$17.50/hour (including premium pay) with 20 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.