Housekeeping Dispatch - Margaritaville Resort Biloxi

Biloxi Lodging, LLC; Biloxi (MS); On-site; USD 16,000 - 23,000; Full time

Job summary

Biloxi Lodging, LLC is seeking a Housekeeping Dispatcher to act as the central communication hub in a hotel, coordinating guest requests and housekeeping tasks to ensure timely room readiness and high-quality guest service.

Ideal candidates will have strong verbal communication, experience with housekeeping software or MS Office, and the ability to multitask in a fast-paced environment. Hospitality experience is preferred.

Qualifications

• Excellent verbal communication with guests and staff.
• Experience with housekeeping software or MS Office.
• Ability to multitask under pressure.
• Previous housekeeping or hospitality experience preferred.

Responsibilities

• Serve as central communication hub for housekeeping and front desk.
• Coordinate guest requests and assign cleaning tasks.
• Update room statuses in the PMS system.
• Coordinate housekeeping, front desk, and maintenance to ensure timely room readiness.

Skills

Communication

Housekeeping software

Multitasking

Tools

MS Office

Job description

Description

A Housekeeping Dispatcher acts as the central communication hub in a hotel, managing guest requests, assigning cleaning tasks, and updating room statuses in the PMS system. They maintain efficiency by coordinating between housekeeping, front desk, and maintenance, ensuring timely room readiness and high-quality guest service. Key skills include using communication tools, prioritizing tasks, and operating in a fast-paced environment.

Requirements

• - Communication: Excellent verbal skills for interacting with guests and staff.
• - Software Proficiency: Experience with housekeeping software, or MS Office.
• - Multitasking: Ability to handle high-pressure situations and prioritize urgent requests.
• - Experience: Previous housekeeping or hospitality experience is often required

Salary Description

$14.50