Housekeeping Custodian

Riverside Casino & Golf Resort®; Riverside (CA); On-site; USD 17,000 - 24,000; Full time

Job summary

Riverside Casino & Golf Resort® is seeking a Custodian to maintain high cleanliness standards in guest corridors, lounges and public areas. You will assist housekeepers, stock linen, and handle trash while delivering excellent guest service in a fast-paced resort environment.

The role requires reliability, punctuality and the ability to work days, weekends and holidays. Training on RCGR cleaning equipment and safety procedures is provided.

Qualifications

• Experience in hospitality cleaning is a plus.
• Must be able to follow directions thoroughly.
• Ability to work days, weekends and holidays as scheduled.

Responsibilities

• Provide exceptional service to all customers and guests.
• Sanitize rooms after removing dirty linen.
• Stock linen closet with amenities and supplies.
• Transport soiled linens to the laundry facility.
• Perform cleaning in guest rooms and public areas.
• Restock housekeeping carts and manage trash receptacles.

Skills

Customer service

Reliability

Self-motivation

Attention to detail

Teamwork

Punctuality

Tools

RCGR cleaning equipment

Foggers

Vacuums

Job description

Job Description Job Description We look for caring and attentive associates focused on providing efficient services and the highest levels of quality and cleanliness in all areas of the resort. Custodian is responsible for ensuring the cleanliness of guest floor corridors, stairwells and public areas. To assist housekeepers in maintaining a high standard of cleanliness, stocking linen closet with amenities and supplies, emptying, and restocking housekeeping carts and emptying trash receptacles. This position has a direct impact on the guest experience while staying at Riverside Casino and Resort.

Salary: $15/hour (including premium pay)

Schedule: Full time - Days, Weekends and Holidays

Essential Functions

• Provide exceptional customer service to all internal and external customers.
• Must be reliable and a self- motivator.
• Sanitize rooms after removing dirty linen.
• Remove soiled linens from hotel rooms and transport to laundry facility.
• Take inventory of guest room amenities and report any missing or damaged items.
• Perform cleaning in all areas of hotel.
• Ensure RCGR equipment is being used properly and report any issues with RCGR equipment (foggers, all vacuums) to maintenance to be repaired.
• Deliver/restock housekeeping closet with linens, amenities and supplies.
• Perform cleaning of all floor area such as but not limited to mopping and sweeping.
• Perform job functions with attention to detail, speed, and accuracy.
• Cleaning of vending areas.
• Learn all functions of RCGR cleaning equipment.
• Assist Front Desk carrying out any guest deliveries/requests.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Keep closets neat and organized.
• Assist laundry in folding of all linens.
• Stock all shipment received.
• Understand guests’ service needs.
• Work cohesively with co-workers as part of a team.
• Must be punctual.
• Assist housekeepers in moving furniture.
• Collect trash from receptacles throughout the hotel and empty it in dumpster.
• Answer questions regarding local area facilities and points of interest.
• Coordinate with other departments to fulfill special guest requests.
• Notify housekeeping and maintenance of any reported problems with rooms and grounds.
• Carry out any reasonable request by management that does not place at risk your safety, security or integrity.
• Know and follow the hotel emergency procedures.
• Ability to work under frequent time pressure in an interruptive environment.
• Other duties as assigned/needed.
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.

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