Housekeeping Attendant

210_Mohegan_Pocono Downs Racing, LP; Burrillville (RI); On-site; USD 30,000 - 40,000; Full time

Job summary

210_Mohegan_Pocono Downs Racing, LP is looking for a dedicated Housekeeper to ensure a clean and welcoming environment for guests. The role involves responding to guest requests, replacing amenities, and performing various room cleaning duties.

Candidates should have prior experience in housekeeping and be able to lift up to forty pounds. Dependability and strong guest service skills are crucial.

Qualifications

• Previous experience in housekeeping/custodial work.
• Ability to work various shifts, weekends, and holidays.
• Must be able to lift up to forty pounds.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Replace guest amenities and supplies in rooms.
• Cleans bathrooms and removes trash.

Skills

Guest service skills

Dependability

Quality focus

Thoroughness

Politeness

Job description

Job Duties

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Cleans bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
• Perform other related duties as assigned.
• Promote superior guest service.
• This position does not perform work on the casino gaming floor or in restricted areas.

Minimum Qualifications

• Previous experience in housekeeping/custodial work.
• Must be polite and friendly.
• Good dependability, thoroughness, quality focus, guest focus, and guest service skills.
• Must be able to work various shifts, weekends, holidays, and flexible hours.
• Must be able to stand during entire shift and have the ability to lift up to forty pounds.

Work Shift

Regular