Hotel Housekeeping

Rhythm City Casino Resort; Davenport (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

Rhythm City Casino Resort in Davenport, IA is seeking a dedicated hotel housekeeping team member to uphold our guest-focused standards. You will perform cleaning of all hotel areas and rooms, including mopping, vacuuming, dusting, making beds, and restocking amenities.

Other duties include laundering support, removing soiled linen, reporting maintenance issues, and maintaining safety and confidentiality in a fast-paced casino environment through teamwork and attention to detail.

Responsibilities

• Cleaning of all hotel areas and rooms, including mopping, vacuuming, dusting, making beds, and restocking amenities.
• Remove soiled linen and transport to laundry facility; assist with laundry functions as needed.
• Notify maintenance of issues with rooms or grounds; uphold safety and confidentiality per procedures.

Job description

• Perform cleaning of all areas in the hotel.

• Perform cleaning of all rooms to include mopping, vacuuming, dusting, making beds, emptying trash, and bathrooms.

• Remove all soiled linen and transport to laundry facility.

• Restock guest rooms with the necessary amenities and supplies.

• Remove all trash and debris from rooms.

• Move furniture in rooms to allow proper cleaning and vacuuming.

• Collect used pool towels and transport to laundry facility. Restock pool area with clean towels.

• Assist with laundry functions as needed.

• Notify maintenance in a timely manner of any reported problems with rooms or grounds.

• Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.

• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.

• Support current law and policy to provide a work environment free from illegal and discriminatory behavior.

• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment.

• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

• Ability to perform job functions with attention to detail, speed, and accuracy.

• Knowledge of hotel emergency procedures.

• Knowledgeable in the proper operation of all housekeeping and laundry equipment to include vacuum, iron, washer, dryer, etc.

• Knowledge of OSHA regulations, SDS, biohazard protection, bloodborne pathogens and infectious disease hazards. Proper use of hazardous cleaning chemicals and personal protective equipment.

• Must be able to stand/walk for up to eight (8) consecutive hours.

• Answer and respond to all calls promptly. Use of a hand radio.

• Ability to safely move furniture.

• Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.

• Ability to maintain strict confidentiality including, but not limited to, player activity, claim activity, financial data, marketing plans, and policies.

• Ability to analyze and interpret departmental needs and results.

• Ability to solve complex problems and maintain mental concentration for significant periods of time.

• Ability to perform assigned duties under frequent time pressures and in an interruptive environment.

• Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.

• Ability to communicate effectively with guests and all levels of employees in both oral and written form.

• Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.

• Knowledge of all facilities and promotional events available to guests on property.