Housekeeping Attendant

OCI Hospitality; Bristol (VA); Hybrid; USD 17,000 - 25,000; Full time

Job summary

OCI Hospitality seeks a dedicated housekeeping associate to maintain cleanliness of guestrooms and public areas, including lobby, breakfast, pool, and fitness facilities.

You will replace linens, stock carts, respond to guest inquiries, and report maintenance needs promptly. Strong interpersonal skills, attention to detail, and the ability to work weekends and holidays are required. Open availability preferred.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.
• Ability to work weekends and holidays.
• Open Availability preferred.

Responsibilities

• Meets all cleanliness and time requirement standards for cleaning guestrooms and public areas.
• Cleans, dusts, and removes waste in guestrooms, bathrooms, and public areas.
• Replaces linens and makes beds as necessary in guestrooms.
• Maintains organized carts and stocks linens and supplies.
• Responds promptly to guests' inquiries and concerns.

Skills

Interpersonal communication

Organizational skills

Attention to detail

Professionalism under pressure

Teamwork

Education

High school diploma or equivalent

Tools

Laundry equipment operation

Job description

Description

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipment
• Performs all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner
• Ability to work weekends and holidays
• Open Availability preferred