Housekeeping Attendant

Mohegan Sun; Wilkes-Barre (Luzerne County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player invites you to join their team in a role that promises a dynamic work environment focused on guest satisfaction. As part of the housekeeping team, you will play a vital role in maintaining the cleanliness and comfort of guest rooms, ensuring that every visitor has a pleasant experience. This position requires a friendly demeanor, dependability, and a strong focus on quality service. If you thrive in a fast-paced environment and are passionate about delivering exceptional hospitality, this opportunity is perfect for you. Join a company that values its employees and offers endless career possibilities.

Qualifications

• Previous experience in housekeeping or custodial work is required.
• Ability to lift up to forty pounds and stand for entire shifts.

Responsibilities

• Respond to guest requests promptly and ensure room cleanliness.
• Replace linens, clean bathrooms, and maintain guest amenities.
• Promote superior guest service and perform additional duties as assigned.

Skills

Guest Service Skills

Dependability

Politeness

Thoroughness

Quality Focus

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

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Job Duties

1. Responds promptly to requests from guests and other departments.
2. Fills cart with supplies and transports cart to assigned area.
3. Enters guest rooms following procedures for gaining access and ensuring vacancy before entering.
4. Replaces guest amenities and supplies in rooms.
5. Replaces dirty linens and terry with clean items.
6. Makes beds and folds terry.
7. Cleans bathrooms.
8. Removes trash, dirty linen, and room service items.
9. Checks that all appliances are present in the room and in working order.
10. Straightens desk items, furniture, and appliances.
11. Dusts, polishes, and removes marks from walls and furnishings.
12. Vacuums carpets and performs floor care duties (e.g., in guest rooms and hallway).
13. Performs other related duties as assigned.
14. Promotes superior guest service.

This position does not perform work on the casino gaming floor or in restricted areas.

Minimum Qualifications

• Previous experience in housekeeping / custodial work.
• Must be polite and friendly.
• Good dependability, thoroughness, quality focus, guest focus and guest service skills.
• Must be able to work various shifts, weekends, holidays and flexible hours.
• Must be able to stand during entire shift and have the ability to lift up to forty pounds.

Work Shift: Regular