Housekeeping Attendant

DeKalb Health; Battle Creek (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

Volunteer Time Off (VTO)

PTO / vacation

Incentive programs

Low-cost team dining

Job summary

FireKeepers Casino Hotel in Battle Creek, MI, is hiring for a Full Time position at $15.00 per hour. The role focuses on cleaning rooms and public areas, maintaining laundry operations, and delivering excellent guest service while using IPOD/IPAD and handheld radios for assignments.

The ideal candidate will have strong English communication, be at least 18, and hold a high school diploma or GED, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Must be at least 18 years of age.
• Proficiency in both written and verbal English communication is required.
• High School diploma or GED.
• Strong communication and guest relations skills.

Responsibilities

• Cleans all rooms and suites to standard; removes trash and soiled linens.
• Maintains storerooms, stocks supplies, rotates linens, and transports items.
• Cleans furniture, public areas and elevators; keeps common spaces neat.
• Sorts and launders linens; operates laundry equipment per standards.
• Interacts with guests providing excellent guest service and resolution.
• Reports maintenance problems or completes minor repair orders.

Skills

Guest relations

English proficiency

Customer service

Communication

Education

High School diploma or GED

Tools

IPOD/IPAD device

Handheld radio

Job description

• Location 11177 MICHIGAN AVE E,BATTLE CREEK, MI, 49014-8904,United States
• Base Pay $15.00 / Hour
• Job Category Hotel Front Desk & Housekeeping
• Employee Type Full Time

Contact information

• Name Koty Kirincic
• Phone [phone] x.3

Description

Step into a workplace that’s as exciting as it is rewarding!

FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan’s Top Employers by Forbes, GlassDoor, and Michigan Works, we’re proud to invest in our Team Members every step of the way.

• Grow your career with development programs and opportunities to advance from within.
• Comprehensive medical benefits, including exclusive access to the NOMI network, providing a “no copay” advantage.
• Give back through Volunteer Time Off (VTO).
• Generous PTO plan to recharge and reset.
• Incentive programs that recognize your contributions.
• Low-cost Team Member dining, provided by our award-winning culinary team.

PAY:

Starting at $15 per hour, with opportunities for annual increases

SCOPE OF POSITION:

Responsible for helping to achieve ongoing guest satisfaction and company goals through the maintenance, upkeep and cleanliness of rooms; the cleanliness and general appearance of public areas, corridors of the hotel, laundry room, break room and elevators; and the maintenance and cleanliness of all hotel linen.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

• Consistently cleans all rooms and suites to standard; removes trash and dirty linens from rooms and suites; spot cleans walls, carpets, light fixtures, etc.
• Maintains shelf organization and stock levels in the storerooms and closets, stocks attendant carts with supplies, rotates linens in storerooms and closets, removes trash and dirty linens from carts and transports to appropriate areas.
• Cleans furniture, elevators, glass, planters, etc., in public areas such as fitness center, pool and elevators.
• Sweeps and vacuums floors, hallways and stairwells.
• Loads, operates and unloads dishwasher for guest room glassware and mugs.
• Inspects dirty laundry for stains/tears before washing, identifies and treats stains, washes, dries and folds all linen to standard.
• Operates all laundry equipment to trained standards.
• Reports maintenance problems or completes minor work repair orders.
• Utilizes an IPOD/IPAD device and a handheld radio to complete job assignments.
• Interacts with guests providing excellent guest service.
• Utilizes problem resolution skills to assist guests with problems.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

MINIMUM REQUIRED QUALIFICATIONS:

An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

Proficiency in both written and verbal English communication is required.

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:

Strong communication and effective guest relations skills. Must be at least 18 years of age.

GENERAL OR PREFERRED QUALIFICATIONS:

High School diploma or GED.

PHYSICAL & ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, spouses of NHBP citizens and members of other federally-recognized Indian Tribes. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.